Data Center Engineer

the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. Who you are You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability. What you'll do Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries Maintain Data Center environment operational availability Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis Creating and maintaining documentation, plans, SOP’s, MOP’s etc. Support and configure network infrastructure where required Providing feedback to internal teams to support internal tools and external vendor partnerships Required Experience Experience with Juniper, Cisco and DWDM network equipment Minimum of 4 years experience of Linux systems administration Experience managing and instructing remote contractors Familiarity with work required to stand up infrastructure in remote colocation facilities Experience running and improving operational processes, including automation tooling, in a rapidly changing environment Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.) Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network. Other Responsibilities May Include Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure Assist with the definition, documentation and implementation of consistent processes across all region Limited travel Examples of desirable skills, knowledge and experience Bachelor’s degree; technical background in engineering, computer science, or MIS Direct experience executing on complex data center/infrastructure projects Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools Experience running and improving operational processes in a rapidly changing environment Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously Ability to manage Microsoft Excel and Google Sheets Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA Must be a team player Bonus Points Multi-lingual; experience working with infrastructure in multiple countries Comfortable with remote “lights-out” and out-of-band access to data center resources Linux certifications (RHCSA etc.) Network certifications (CCNA, JNCIA or higher) Configuration management systems such as Saltstack, Chef, Puppet or Ansible Scripting or software development experience in Bash, Python or Go-lang Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache Experience in working within a large scale SaaS vendor Compensation Compensation may be adjusted depending on work location. For Washington D.C. Metro and Washington (Kirkland) based hires: Estimated annual salary of $120,000 - $165,000. For Colorado based hires: Estimated annual salary of $98,000 - $135,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents