Technical Product Manager / Engineer

ABOUT THE ROLE This is a hands-on product role at a Series A logistics intelligence company building AI-powered orchestration and quality compliance software for cold chain supply chains. You will own the product roadmap for core platform modules and a growing roster of AI agents, working directly with engineering, data science, ML, and Fortune 500 customers in pharma and logistics. The work has real stakes: the product helps ensure vaccines, therapies, and biologics arrive usable. WHAT YOU'LL DO - Own and drive the roadmap for core platform modules and an expanding set of AI agents, including live risk, data summary, lane risk, documentation, and LSP management capabilities. - Define and enforce a clear contract for agentic features: surface context and recommendations with visible reasoning, execute only on delegated actions, and log every action for audit. - Conduct deep customer discovery with pharma logistics, QA, and supply chain operations teams and translate complex, regulated workflows into simple, shippable product. - Collaborate daily with engineering, design, data science, and ML to deliver AI features grounded in the platform's data and knowledge layers. - Define concrete success metrics such as decisions automated, hours returned, and releases accelerated, and hold the team accountable to them. - Shrink scope, ship iteratively, and improve the product based on real-world usage signals. WHAT WE'RE LOOKING FOR - 5 or more years of product management or product engineering experience, with at least 2 years building AI/ML-powered B2B SaaS products. - Strong hands-on technical foundation sufficient to engage credibly with engineering and AI/ML implementation details. - Working fluency with LLMs, agents, and retrieval-augmented generation (RAG). - Hands-on React or full-stack web development experience. - Proven ability to own roadmaps, convert customer needs into software requirements, and define and track meaningful KPIs. - Experience with customer-facing product discovery, ideally with pharma logistics, quality, or supply chain operations users. - Background in cold chain, pharma logistics, or GxP-regulated products is a plus. - Existing authorization to work in the United States (visa sponsorship is not available). COMPENSATION & BENEFITS Base salary $170,000 to $200,000 USD annually, plus equity. Five weeks PTO and full health benefits. Visa sponsorship is not available. LOCATION Fully remote, United States only.