AI & Backend Engineer

ABOUT THE ROLE This is a full-stack engineering role embedded across the product and AI teams at an early-stage B2B AI customer support SaaS company. You will own end-to-end features, shape AI-powered capabilities, and help scale the architectures that drive intelligent support agents. It is a high-impact position where your work directly pushes the boundaries of what current-generation AI systems can do for real users. WHAT YOU'LL DO - Design and implement full-stack product features from concept through production. - Build and enhance AI features, including data pipelines and model integrations. - Collaborate with the team to plan, design, and launch new product capabilities. - Help make internal workflows AI-native by integrating AI tooling into everyday processes. WHAT WE'RE LOOKING FOR - 1 to 4 years of experience in backend or AI engineering; strong new-grad candidates are welcome. - Proven track record shipping backend systems or AI features to production. - Hands-on experience integrating with OpenAI models and prompt engineering. - Experience designing end-to-end architectures and building AI-powered data or model pipelines. - Proficiency with Next.js, React, and TypeScript for full-stack development. - Familiarity with PostgreSQL and/or Firestore (GCP) for data storage. - Experience deploying and operating applications with Docker and Kubernetes. - Active user of AI coding agents such as Codex, Claude Code, or Cursor, with concrete ideas or learnings on how to improve AI coding agent setups. - Personal hobby projects involving LLMs or related AI topics, showing genuine curiosity in the space. - Background at companies in enterprise software, customer support tooling, or AI SaaS is a strong plus. LOCATION On-site, 5 days per week in Munich, Bavaria, Germany. Visa sponsorship is available.