AIOPs Engineer

Requirements: Degree in computer science, business information systems, data science, or a comparable field, or alternatively relevant professional experience in software development, system integration, DevOps, or AI engineering. Experience developing and operating production-grade software or automation solutions. Proficiency in at least one programming language, preferably Python or JavaScript/TypeScript. Experience with REST APIs, webhooks, JSON, authentication mechanisms, and system integrations. Practical experience with workflow automation platforms, preferably n8n. Hands-on experience with large language models and generative AI, including integrating and operating models such as Gemma, Qwen, or comparable models. Knowledge of model gateways or proxy solutions such as LiteLLM. Basic knowledge of container technologies such as Docker and modern deployment and CI/CD practices. Experience with logging, monitoring, and observability solutions. Understanding of data protection, information security, and secure software development. Good written and spoken English skills. German is an advantage but not required for collaboration within the international team. Preferred (advantageous) qualifications: experience with Kubernetes or comparable orchestration platforms; knowledge of cloud environments and on-premises or hybrid operating models; experience with vector databases, embeddings, and retrieval-augmented generation; knowledge of prompt engineering, LLM evaluation, and automated quality testing; experience with agent frameworks and tool-calling architectures; knowledge of infrastructure as code; experience with databases such as PostgreSQL, MongoDB, or Redis; understanding of MLOps, LLMOps, or AIOps concepts; and experience with open-source models, model hosting, and GPU infrastructure. Personal competencies: strong analytical and solution-oriented mindset; enthusiasm for testing new technologies and applying them in production environments; high level of ownership, quality awareness, and accountability; ability to explain complex technical topics in a clear and accessible way; independent, structured, and pragmatic working style; strong communication and collaboration skills; willingness to take responsibility for the production operation of developed solutions; and interest in business processes and cross-functional collaboration. Global IT specialist Arvato Systems supports major companies in Digital Transformation. About 3,300 staff in over 25 locations stand for in-depth technology expertise, industry knowledge, and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support. As a part of the Bertelsmann-owned Arvato Group network, we have the unique capability to work across the entire value chain. Through our strong strategic partner network with global top players such as AWS, Google, Microsoft, and SAP, we continuously strengthen our know-how and leverage the most advanced technology. We Empower Digital Leaders. Arvato Systems Malaysia has been operating since 2005 and has been one of the key development hubs for its headquarters based in Germany. As a diverse and dynamic organization, we pivot on our agility as a group to provide effective and quality performance whilst emphasizing work-life balance. As a business that truly values the welfare of our employees, we focus on and promote work-life balance through various ways and measures to ensure and upkeep a high level of employee satisfaction throughout their careers. Life at Arvato Systems Malaysia:   Are you ready to join a team that continuously nurtures creativity, champions entrepreneurship, and values every individual's contribution? Our agile and collaborative culture cultivates empowerment through ownership, trust, and respect. Within this environment, we innovate through value creation and delving into technology, shaping boundless possibilities in our ecosystem.   What's in it for YOU: Innovate Fearlessly: We fearlessly challenge the status quo. Innovation runs deep within our core, and we're continually seeking groundbreaking solutions. Your ideas matter, and we offer the platform for them to flourish. Invest in Growth: We prioritize your professional development with diverse learning, mentorship, and resources nurturing your growth through ample training opportunities. Work-Life Harmony: At our company, we prioritize work-life harmony, championing flexibility, and support to ensure your welfare. Your mental wellness is our priority. We're committed to fostering a healthy balance between work and personal life for a happier, healthier you. Attractive Benefits: Our flexible benefits package is designed to cater to your individual needs, complemented by exclusive perks such as Birthday Leave, Family Care Leave, and sponsored meals. Collaboration over Competition: Teamwork isn't just an idea here - it's our way of life. Thriving on Diversity:&#xa