Analista de Performance Operacional

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista de Performance Operacional based in Brazil. This role is an opportunity to support operational performance within a BPO environment, acting as a key connection between corporate teams and frontline operations. You will monitor commercial and operational KPIs, identify performance gaps, and help turn data into practical improvement actions. The position combines analytical work with close interaction with operational leadership and on-site teams. You will contribute to productivity, conversion, adherence, engagement, and overall business results. The role also involves supporting campaigns, training initiatives, action plans, and performance reporting. It is well suited to an organized, results-oriented professional who enjoys working with data and operational teams. Experience in contact centers, sales, retention, or recovery operations will be especially valuable. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1