Analyst – Society Support: Journal Subscription Management

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analyst – Society Support: Journal Subscription Management based in India. This role sits within a customer-focused Society Support function responsible for managing journal subscription services for hundreds of society arrangements and their members. You will help ensure subscription-related processes are handled accurately, efficiently, and within agreed service levels. The position combines customer service, administration, payment processing, data management, and query resolution. You’ll work closely with editorial, fulfilment, and other operational teams to maintain accurate member and subscription information. Attention to detail is essential, as your work directly supports invoicing, renewals, online access, claims, and member communications. The environment is collaborative and process-driven, with opportunities to contribute across functions and improve operational efficiency. This is a strong opportunity for an organized professional who enjoys solving problems, managing data, and delivering consistently high-quality service. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1