Assistant Branch Manager

Key Responsibilities Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance); Track daily KPIs; Promote ancillary products through value-based selling; Conduct basic RV/van checks (battery, water systems, gas, lights, tyres); Promptly escalate complex technical or mechanical problems to regional servicing teams; Maintain complete accuracy of fleet status and readiness in the operational systems; Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires; Oversee the preparation and presentation of RVs for sales appointments; Practical Requirements Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods; Comfortable performing physical tasks as needed, lift or move light-to-moderate items (10–15 kg); Comfortable working indoors and outdoors in varying weather conditions; Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs; 4-6 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments; Strong hands-on operational capability, with the ability to step into daily depot workflows; Ability to multitask, prioritise, and handle physical tasks during high-volume periods; Flexibility to work extended shifts during peak seasons, ensuring operational continuity; Driving License (Category B) required; English proficiency (mandatory) and French (nice to have); THE INDIE COMMITMENT! Being part of a young, fast-growing and innovative company where you make a difference; Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila; Continuous training and coaching to develop the skills that matter to you; Compensation package that includes Performance and Referral Bonuses; Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania; Are you ready to Go Indie?