Assistant Gift Shop Manager - Nordkapphallen

Go! Grow! Gather! Each year more than 250 000 people form all over the world Nordkapp and we're looking for team members to help them gather the best possible memories at the North Cape! Our Gift Shop is one of Norway's largest and has a large variety of high quality gifts and souvenirs for our visitors to bring with them as a special memory or for their friends and family back home. Now we are looking for an Assistant Gift Shop Manager to join our team! As Assistant Gift Shop Manager your role is to deliver a pleasant experience for our visitors and ensuring the daily operation of the department in the absence of the Gift Shop Manager. Your responsibilities will include: Visual merchandisingImplementing and follow-up of daily routines and proceduresTraining new team membersEnsure the quality of the daily operations as well as supporting the teamCustomer service, sales and upsellingEnsure good communication within the team and between other departmentsOther administrative tasks As Assistant Gift Shop Manager you will be a primary support for the Gift Shop Manager and work very closely with the warehouse department, ensuring that the shop is well stocked and all employees follow daily routines and procedures. The position is mostly operational, but also includes some administrative tasks.