Associate, Game Operations

Responsibilities Manage the publishing and launching of multiple mini-games simultaneously. Build and maintain launch schedules, operational processes, and release checklists. Coordinate with developers, creators, marketing teams, moderators, and other stakeholders to ensure smooth and timely releases. Establish each game’s live-operations plan from the ground up, including events, content updates, campaigns, and player-engagement activities. Plan and execute promotional campaigns across in-game placements, social media, and community channels. Build and grow game communities while working closely with moderators to maintain consistent engagement and gather player feedback. Monitor game performance, player behavior, and community sentiment to identify opportunities for improvement. Handle launch issues, operational risks, and urgent escalations efficiently. Document best practices and continuously improve publishing and live-operations workflows. Requirements Bachelor’s degree or higher in Business, Marketing, Engineering, or a related field. Interest in UGC game communities is mandatory. Strong communication and stakeholder-management skills. Excellent time management, prioritization, and attention to detail. Ability to manage several games, deadlines, and campaigns at the same time. Hands-on, adaptable, and comfortable building new processes from scratch. User-driven mindset with the ability to turn player feedback and performance insights into action.