Bristol, Front of House & Security Brand Ambassador (STARS)

Responsibilities: Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Respond appropriately to varying and fast changing priorities Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Internal and external onsite patrols. Essential criteria: 5 year checkable history Exceptional Customer service skills Computer literate Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.  Essential Skills Highest quality personal appearance Flexible, professional and adept at working under pressure Outstanding written, verbal and oral communication skills Customer oriented with energy, and a passion for high-level service Working knowledge of administrative computer packages such as MS Office, GSuite, etc. Polite and proactive Punctual and trustworthy Able to use initiative and highly adaptable Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients. Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here:  https://www.securitas.uk.com/services/on-site/stars/ Company Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership On-site Gym Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global It’s great to see you’re considering a career with Securitas UK!  You're one step closer to joining a global team of 336,000+ colleagues who help make the world a safer place each and every day. Here, we live by our values of Integrity, Vigilance and Helpfulness,  which help guide how we operate and how our people experience work, each and every day! We have a promise too: Opportunity – We see potential in every person and situation People – We open our eyes to all that’s good Purpose – We make your world a safer place So what you can expect  Our Talent Team reviews every application carefully. We know applying can feel daunting, but we’re here to support you—just email us if you need help. No matter the outcomes, you will always receive communication from us. See an inclusive world Inclusion isn’t a tick-box for us – it’s how we work. We know our strength comes from different perspectives, in every role and every team. We’re proud to be a Level 2 Disability Confident employer. If you tell us you have a disability when you apply, and you meet the minimum requirements for the role, our Talent Team will guarantee you an interview. Through our Employee Networks, the Race at Work Charter, the Armed Forces Covenant and more, our people drive real change. We celebrate diversity all year round with moments like BSL Week, International Women’s Day, PRIDE and Black History Month – because seeing an inclusive world starts with how we show up every day. See a rewarding world We understand the importance of reward and recognition when it comes to our peoples work. From day one you're able to: Save More:  Exclusive employee big brand discounts through STRIVE, Cycle to Work savings, Specsavers offers and free mortgage advice. Look After Your Health:  Healthcare cash plans, dental cover plans, 24/7 GP access, mental wellbeing support and online dental advice. Plan for Your Future:  Pension scheme, Payroll ISA and financial wellbeing resources to help you achieve your goals. Peace of Mind:  Life assurance and support for you and your family when it matters most. Take the next step your career journey  Join a team that values you start your career with Securitas UK today. Click ‘I’m Interested’  to see a different world.