Business Analyst, PRH Publishing Operations (Open to Remote)

Responsibilities:  Troubleshoot system issues with the user community and IT; these issues include tracking down data problems on individual titles, mass data updates, and system configuration among others; triage and escalate appropriately  Use database tools to pull large data sets and use the analysis of that data to identify issues and solutions for individual divisions or the company as a whole  Promote knowledge transfer within and beyond the team by documenting issues and processes and communicating best practices to users  Manage data maintenance in SAP as needed  Translate technical problems and solutions into business language to facilitate decision making  Document business requirements and create functional specification documents  Collaborate with developers to translate functional specs into technical specifications  Create test cases and execute test system enhancements  Work collaboratively on projects toward common goals, and also take ownership of projects from end-to-end  Analyze problems, propose solutions and recommend prioritization    3 – 5 years of SAP analyst experience required  SAP MM/PP/PS is a plus  Ability to understand ABAP code a plus  Analytical, data-driven approach; logical thinker with ability to articulate meaningful conclusions found in the data  Strong communication and customer service skills with ability to assess “wants” vs. “needs” and translate what is at the heart of user requirements  Proven ability to translate business challenges into system solutions  Advanced Excel / Access Macros writing experience a plus  Ability to manage multiple priorities in a fast-paced environment  Advanced SQL query writing experience a plus  Experience in book publishing is a big plus  Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at http://www.penguinrandomhouse.com/. The Penguin Random House national headquarters is located in New York City. This is a hybrid role based in New York City and we are a team that works collaboratively across multiple geographies.  The salary range for this position is $80,000 - $95,000.   All positions are currently eligible for annual profit award or bonus, subject to Company results.   Applications for this role will be accepted through September 18 or until the role is filled. We encourage you to apply early, as we review applications on a rolling basis. Please include your resume and cover letter for consideration. Before applying for any role at Penguin Random House, we recommend you review our  applicant resources page   and our  FAQs page. Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications. Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off. Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. All your information will be kept confidential according to EEO guidelines.   Disclosure requirements pertaining to the collection of your personal data: Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here . You can contact the company’s Data Protection Officer at the above-mentioned postal address.  Further information on data protection and your rights can be found here . We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. All your information will be kept confidential according to EEO guidelines.