Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre

Business Analysis & Requirements  Elicit, analyse, and document business requirements through stakeholder engagement  Translate business needs into clear functional and non-functional requirements  Develop artefacts including business requirements documents, user stories, and process maps  Ensure requirements are traceable, prioritised, and aligned to business outcomes  Stakeholder Engagement  Build strong relationships across business and technology teams  Facilitate workshops and working sessions to gather and validate requirements  Support stakeholder alignment and decision-making  Process Improvement  Analyse current-state processes and identify improvement opportunities  Define future-state processes aligned to business and technology strategy  Support continuous improvement initiatives  Delivery Support  Work closely with Project Managers and delivery teams to support project execution  Contribute to solution design discussions  Support testing activities and define acceptance criteria  Ensure delivered solutions meet agreed business requirements  Governance & Documentation  Maintain clear and structured documentation aligned to Sodexo standards  Support portfolio governance through accurate artefact management  Ensure consistency in business analysis methodologies and tools  Skills & Experience  Proven experience as a Business Analyst in technology or digital environments  Strong requirements elicitation and process modelling skills  Experience working within structured project or portfolio delivery frameworks  Excellent stakeholder engagement and communication skills  Ability to translate complex concepts into clear, actionable insights  Experience supporting end-to-end project delivery  Experience with tools such as Triskell or similar portfolio platforms is advantageous  Degree in Business, Information Technology, or a related field  Business Analysis certifications (e.g. CBAP, CCBA, Agile BA) are advantageous  At Sodexo, our purpose is to improve quality of life for our employees, clients, and communities. As part of our Technology Digital and Data (TDDI) team, the Business Analyst plays a critical role in shaping and delivering technology and digital solutions that support this mission. The Business Analyst is responsible for understanding business needs, analysing processes, and translating requirements into clear, actionable outcomes that enable successful project delivery.  Why Join Sodexo? Competitive pay and job security in an essential services industry Access to 100+ retail discounts and multiple salary packaging options Great teamwork and a solid group of people around you! Opportunities for training and career progression within Sodexo Apply Now Ready to start your next adventure? Submit your resume outlining your experience and availability. If shortlisted, one of our recruiters will contact you for a phone interview to answer your questions and share more about the role.