Business Systems Administrator (UK)

Location: Uxbridge, Greater London, UK (Hybrid/Onsite) Employment Type: Full-Time, Permanent Employee Salary: £50,000 - £60,000 annually Position Overview We are seeking a hands-on Business Systems Administrator to serve as the primary IT resource for our UK operations. This individual will act as the local "boots on the ground" IT representative, providing end-user support, managing office technology infrastructure, and serving as a liaison between the UK office and the global IT team. This role is ideal for a mid-level IT professional who enjoys a blend of systems administration, technical support, project coordination, and infrastructure management. The successful candidate will play a key role in supporting an upcoming office relocation while helping establish and maintain a scalable IT environment for future growth. Key Responsibilities Infrastructure & Systems Administration: - Manage and support local office IT infrastructure, including: - Network switches - Firewalls - Wireless networking - Internet connectivity - Workstations and laptops Assist with office relocation activities, including: - Network setup and deployment - Workstation installations - Connectivity testing and troubleshooting - Coordination with vendors and service providers - Support integration of local infrastructure with the company's global IT environment. - Maintain hardware inventory and technology documentation. End-User Support: - Serve as the primary onsite IT support resource for approximately 25–35 users. - Troubleshoot hardware, software, network, and connectivity issues. - Provide white-glove support for local employees and business stakeholders. - Manage user onboarding, offboarding, and account administration. - Escalate and coordinate application-related issues with internal subject matter experts when necessary. - Microsoft 365 Administration Administer Microsoft 365 services including: - User account management - SharePoint permissions and access - Basic tenant administration - Identity and access support - Support collaboration and productivity tools within the Microsoft ecosystem. Vendor & Project Coordination: - Act as the primary liaison between the UK office and the corporate IT organization. - Coordinate with external vendors, ISPs, and technology partners. - Help manage technology-related projects and office initiatives. - Support future IT improvement projects, including: Mobile device standardization - Microsoft Intune implementation - Process and infrastructure improvements Required Qualifications 4–7 years of experience in Systems Administration, Desktop Support, or IT Infrastructure roles. Strong understanding of: - Windows environments - Microsoft 365 administration - Networking fundamentals (switches, Wi-Fi, TCP/IP, firewalls) - Endpoint support and troubleshooting - Experience supporting small-to-medium business environments. - Strong customer service and communication skills. - Ability to work independently and manage multiple priorities. - Experience coordinating with remote teams across different time zones. Preferred Qualifications Experience supporting office relocations or infrastructure deployments. Familiarity with: - Microsoft Intune - Endpoint management solutions - Dynamics 365 / Business Central environments - Experience working within a global organization. - Exposure to vendor management and project coordination. What Success Looks Like - Successfully supports the UK office relocation and technology deployment. - Becomes the trusted onsite IT point of contact for local employees. - Delivers responsive, high-quality technical support. - Maintains a stable and secure local IT environment. - Builds strong working relationships with both local staff and the global IT team. - Helps drive future IT standardization and growth initiatives. - Reporting Structure - Reports into Corporate IT leadership. - No direct reports initially. - Acts as the primary IT representative for the UK office. Work Schedule - Standard UK business hours. - Hybrid work arrangement anticipated following office relocation. - Additional onsite presence may be required during major office move and infrastructure projects.