Care Management Support Assistant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Care Management Support Assistant based in United States. This remote role supports members in navigating care management programs and accessing resources that can improve their health and well-being. You will engage with members by phone, complete non-clinical assessments, identify barriers to care, and connect individuals with appropriate services and benefits. The position combines compassionate member support with accurate documentation and efficient call-center operations. You will work closely with care teams while handling both inbound and outbound interactions in a high-volume environment. Success requires patience, sound judgment, strong organization, and the ability to follow established procedures. This is an opportunity to make a meaningful difference in members’ experiences while developing valuable skills in healthcare support and customer service. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1