Client Solution & Integrations Lead

<p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">About Us</strong></span></p><p><a target="_blank" href="https://www.car-cutter.com"><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">CarCutter</strong></span></a><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f"> is the leading SaaS solution for automotive image enhancement, designed specifically for car dealerships and marketplaces. Our AI-powered technology is transforming the car-selling process, helping dealerships create captivating visuals that drive customer engagement and sales like never before.</strong></span></p><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Our solution offers image capture solutions (via mobile app) and AI powered algorithms to edit those images up and beyond the industry standards (remove background, inclusion in virtual showroom). We deliver the images on our own platform “CarCutter Hub” as well as directly into our client’s environment (DMS/IMS).</strong></span></p><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Join us in revolutionizing the automotive space!</strong></span></p><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Key Responsibilities<br>As a Technical Integration Lead, you'll take the reins in guiding a dynamic team of specialists. Together, you'll work to ensure smooth technical integrations that make a real impact on our clients’ success. Your leadership will help your team thrive while making a difference in the way car dealerships operate. Here’s what you'll be doing:</strong></span></p><ul><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Lead Integrations: Own and enhance the integration workflows, optimizing client onboarding for our European and North American customers.</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Workload Management: Daily Management of team workload. Task prioritization based on criticality.</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Support and Collaborate: Partner with our Product, Onboarding, Customer Success and Support teams to gain an in-depth understanding of customer needs from a technical perspective.</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Coordinate with IMS Providers: Take the lead in contacting Automotive Inventory Management System (IMS) providers (like vAuto, Homenet) to gather essential technical details, ensuring seamless onboarding.</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Manage Data Imports: Configure and maintain data import jobs from various sources, including FTP servers and APIs.</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Troubleshoot & Resolve Issues: Identify and address technical challenges swiftly, digging into root causes and driving solutions independently.</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Cross-Team Collaboration: Act as the bridge between global teams (India, France, USA), connecting technical support and backend engineers to ensure smooth operations.</strong></span><br></p></li></ul><p><strong>Qualifications & Requirements</strong></p><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Hard Skills & Experience:</strong></span></p><ul><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Proficiency in SQL for data analysis and troubleshooting</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Experience with Python scripting and automation</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Basic knowledge of PHP and web technologies</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Familiarity with APIs, integrations, and development environments</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Comfortable working in Unix/Linux-based environments</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Proven experience in leading a team with international communication skills</strong></span></p></li><li><p><span><strong id="docs-internal-guid-f270d9f9-7fff-889a-1886-bd331927a60f">Strong management skills (team rituals, individual manag