Cloud Engineer

About the position The Cloud Engineer manages and improves cloud infrastructure and services within established standards and patterns. This role contributes directly to system reliability, security, and operational efficiency while owning solutions of low to moderate complexity. Cloud Engineers participate fully in operational support, incident response, and remediation activities, applying sound judgment when implementing changes within defined guardrails. Responsibilities Infrastructure as Code (IaC) Works independently with Infrastructure as Code toolsets to deploy and enhance cloud infrastructure Writes new or enhances existing infrastructure code of low to moderate complexity Seeks review for higher-risk or non-standard changes and participates in peer code reviews Configuration Builds and maintains configuration code to support reliable and secure services Implements configuration changes independently within established patterns Reviews and supports configuration work performed by less senior peers when needed Data Center Operations Maintains an accurate and up-to-date inventory of all physical hardware within the data center, such as HSMs, USBs, Smartcards, SSDs and Shock-Proof cases. Informs supervisor when certain materials are running low. Maintains detailed records of all data center operation activities, including changes to tamper evident bag numbers, incidents, and access to client materials. Follows proper procedures on strict guidelines for Root Signings, Disaster Recovery, CRLs and CSR signings. Ensures proper asset disposal procedures are followed. Is able to follow documented procedures on how to properly handle sophisticated hardware security modules and KVM devices. Can perform configurations of the hardware security module and KVM with supervision from more senior peers. Task Automation Develops automation using scripting languages, REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines Delivers automation solutions of low to moderate complexity that improve operational consistency Participates in automation reviews and knowledge sharing Networking Applies cloud networking concepts to maintain a strong security posture Implements approved networking changes aligned with established protocols and standards Seeks guidance for complex or non-standard networking scenarios Monitoring & Alerting Works with Azure Monitor to administer and enhance monitoring and alerting configurations Ensures systems are monitored appropriately and alerts are actionable Supports improvements to observability and incident detection Patch Management Coordinates and executes patch management activities Troubleshoots routine patching issues independently and escalates complex cases as needed PKI Knowledge Applies working knowledge of PKI concepts in support of customer and hosted environments Performs PKI-related tasks with minimal supervision Reviews routine PKI work completed by less senior engineers Participates in cross-functional certificate reviews Product Knowledge Works with Keyfactor’s hosted products and core functionality Deploys and configures products to a baseline or moderate complexity level Performs low to moderate complexity troubleshooting Supports operational readiness and stability of hosted offerings Minimum Qualifications, Education, and Skills High School Diploma or equivalent experience 2 to 5 years of related work experience and general knowledge within their functional area Hands-on experience with Microsoft Azure, including native services and tooling Experience with Infrastructure as Code (IaC) and configuration management tools Proficiency in PowerShell scripting (medium to high complexity) Strong Windows systems administration experience, including Windows Roles & Features and Active Directory Strong problem-solving skills, with the ability to troubleshoot moderately to highly complex issues Effective written and verbal communication skills with a professional demeanor Strong organizational, time-management, and attention-to-detail skills Proven ability to collaborate within and across teams Self-motivated with the ability to manage projects to completion with some oversight Able to thrive in a fast-paced, deadline driven environment Travel Requirements Up to 15% travel time required #LI-NA1 Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings – followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in ever