Customer Success Associate III

responsibilities. Proven ability to manage multiple high-priority projects in a fast-paced, dynamic environment. Demonstrated leadership by mentoring junior team members and fostering a culture of continuous improvement within the team. Reliable and able to work scheduled shifts, including weekends and holidays. Strong communication skills in English, both written and verbal, to clearly document findings and provide feedback to level appropriate audiences. Strong analytical skills, attention to detail, creative problem-solving skills, organizational abilities, and a sense of ownership over assigned duties. Positive attitude along with flexibility, dependability, and excellent interpersonal skills, including the ability to collaborate effectively within a team environment. Technical Skills: Basic technical proficiency with PCs and gaming consoles. Familiarity with MS Office and G Suite products. Physical requirements include the ability to: Lift up to 20 lbs. unassisted or assisted occasionally. Stand, sit, and walk for prolonged periods of time. Move between three separate floors as needed. CEFR C1 (Advanced) level of English proficiency or higher Please ensure your CV is submitted in English, as non English CVs will not be reviewed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other tasks and duties may be assigned or reassigned as needed. As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation. Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. #LI-Onsite