Customer Success Manager (APAC)

we are looking for Relevant experience in a customer success or similar customer-facing role, with clear ownership of customer relationships Relevant experience in media/digital agencies is a plus Strong knowledge of social advertising platforms such as Facebook, Pinterest, and Snapchat Ability to work independently, manage priorities, and make sound decisions for your assigned accounts Ability to explain complex concepts clearly and translate data into practical insights Strong written and spoken communication skills Willingness to travel for customer meetings, conferences, and industry events when needed Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together: https://www.smartly.io/careers #LI-HYBRID About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice .