Customer Success Manager

ansvarsområden** - Ansvara för onboarding av nya kunder - Bygga starka och långsiktiga kundrelationer - Arbeta proaktivt med kundnöjdhet och retention - Identifiera och driva upsell-möjligheter - Utbilda och vägleda kunder i våra produkter - Bidra med kundinsikter och produktfeedback internt **Vi söker dig som** - Har några års erfarenhet inom Customer Success, Key Account Management eller liknande roll - Gärna har arbetat inom SaaS, finans eller abonnemangsbaserade affärsmodeller - Är van att förklara system och produkter för både kunder och kollegor - Har ett affärsdriv och kan visa goda resultat från tidigare roller - Arbetar strukturerat och datadrivet - Talar och skriver flytande svenska och engelska **Varför oss?** Vi erbjuder en roll med stort eget ansvar i ett bolag med höga ambitioner och stark tillväxt. Samtidigt värnar vi om en kultur där vi hjälper varandra, har högt i tak och tror på balans mellan prestation och välmående. Tjänsten är placerad på vårt kontor i centrala Stockholm med en hybrid arbetsmodell där vi arbetar från kontoret tre till fyra dagar i veckan. **Join Euronext – Shape capital markets for future generations** Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base. Find out more about us at: [Euronext.com](https://www.euronext.com/) **Euronext Values** **Unity** • We respect and value the people we work with • We are unified through a common purpose • We embrace diversity and strive for inclusion **Integrity** • We value transparency, communicate honestly and share information openly • We act with integrity in everything we do • We don’t hide our mistakes, and we learn from them **Agility** • We act with a sense of urgency and decisiveness • We are adaptable, responsive and embrace change • We take smart risks **Energy** • We are positively driven to make a difference and challenge the status quo • We focus on and encourage personal leadership • We motivate each other with our ambition **Accountability** • We deliver maximum value to our customers and stakeholders • We take ownership and are accountable for the outcome • We reward and celebrate performance We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect. ## **Additional Information** This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects. ### About Us Euronext is the leading European capital market infrastructure, covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody to solutions for issuers and investors. Euronext operates MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. Euronext also provides clearing and settlement services through Euronext Clearing and its Euronext Securities central securities depositories (CSDs) in Denmark, Italy, Norway and Portugal. Euronext’s regulated exchanges in Belgium, France, Greece, Ireland, Italy, the Netherlands, Norway and Portugal host a broad range of listed issuers, a strong blue-chip franchise and the largest global center for debt and fund listings. With a diverse domestic and international client base, Euronext is a major venue for European lit equity trading. Its products include equities, FX, ETFs, bonds, derivatives, commodities and indices. For the more information, please visit our [career website](https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.euronext.com%2Fen%2Fabout%2Fcareers%2Fopen-positions&data=05%7C02%7CHRIS-usersupport%40euronext.com%7C798f2a8d7baa455b42a208debcb410b4%7C315b1ee5c224498b871ec140611d6d07%7C0%7C0%7C639155678774921738%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WkgnD5c4abu1606zq3R51H7C4g2XtZTIOWzK9rWdsP4%3D&reserved=0). Read More #### Follow Us - [LinkedIn](https://www.linkedin.com/company/euronext/ "LinkedIn") - [X](https://twitter.com/euronext?lang=en "X") [Privacy Statement](https://www.euronext.com/en/privacy-policy "Privacy Statement") © 2026 Workday, Inc. All rights reserved.