Director, Legal Operations

What You Will Do Legal Operations Strategy & Functional Leadership Partner directly with Legal leadership to define and execute a multi-year Legal Operations strategy aligned with Scopely’s business priorities and growth Translate Legal department priorities into an integrated roadmap covering technology, process improvement, data, knowledge management, automation, training, and organizational capability Establish annual and quarterly priorities, success metrics, resource plans, and sequencing recommendations for the Legal Operations team Advise Legal leadership on tradeoffs among business impact, risk, cost, speed, and available team capacity Develop the Legal Operations budget, oversee spend, build business cases for new investments, and manage vendor and renewal strategy Identify opportunities to standardize, automate, and simplify Legal processes across Commercial, Corporate, Employment, Product Compliance, and other Legal functions Directly manage, coach, and develop the Sr. Manager, Legal Operations, who owns Ironclad CLM operations, knowledge management infrastructure, and AI implementation Legal Technology Strategy & Governance Serve as the executive owner of Scopely’s Legal technology portfolio and establish a coherent architecture and investment strategy across CLM, knowledge management, matter management, e-billing, contract analytics, automation, and related tools Own the Legal technology roadmap, including technology selection, implementation sequencing, integration priorities, system rationalization, and long-term scalability Oversee Ironclad CLM as a critical Legal and business system, ensuring that the Sr. Manager has the direction, resources, governance framework, and stakeholder alignment necessary to operate the platform effectively Establish governance standards for workflow design, metadata, templates, permissions, approval logic, integrations, repository integrity, data retention, change management, and system access Review and approve significant platform changes, balancing user experience, business needs, control requirements, data integrity, and long-term maintainability Partner with IT, Information Security, Privacy, Procurement, Finance, and external vendors on architecture, security, integrations, implementation, support, and risk management Lead or oversee system migrations, data consolidation efforts, post-acquisition integrations, and other technology transformation initiatives Knowledge Management, Automation & AI Establish the strategic vision and operating model for Legal knowledge management, including content architecture, taxonomy, ownership, curation, searchability, version control, and access governance Ensure that Legal’s institutional knowledge is captured, structured, maintained, and made accessible in ways that support self-service, consistency, and future AI applications Develop a portfolio of practical AI and automation use cases for Legal in partnership with Legal leadership, IT, and relevant business stakeholders Oversee the implementation and responsible adoption of AI-enabled tools, including chatbots, knowledge-based assistants, workflow automation, contract analytics, and other emerging technologies Direct the Sr. Manager’s hands-on execution of knowledge management and AI initiatives, including platform configuration, testing, content population, user feedback, optimization, and rollout Define success metrics for AI and automation initiatives, including adoption, response quality, time saved, reduction in repetitive inquiries, and measurable improvements to the Legal user experience Stay current on legal technology and AI developments and make informed recommendations regarding opportunities, risks, and investment priorities Process Improvement & Business Partnership Serve as a strategic partner to Legal leadership, Procurement, Finance, Information Security, IT, People, Product, and other stakeholders to improve the end-to-end process of contracting and Legal support experience Establish scalable intake, triage, and routing models that direct work to the appropriate Legal or business resource and minimize unnecessary attorney involvement Use qualitative and quantitative data to identify recurring friction, diagnose root causes, and implement structural solutions rather than one-off fixes Support Legal leadership to define and adopt practical playbooks, self-service resources, approval frameworks, and standardized workflows Data, Analytics & Performance Management Act as a strategic partner with Commercial Legal to design and monitor metrics such as contracting cycle times, intake volumes, routing accuracy, self-service rates, workflow adoption, support trends, system reliability, automation impact, and stakeholder satisfaction Establish a Legal Operations performance framework that measures the efficiency, quality, adoption, capacity, and business impact of Legal services and systems Create executive-ready dashboards and reporting for Legal leadership, highlighting trends, risks, opportunities, and recommended actions Use data to support capacity planning, prioritization, investment decisions, vendor management, and continuous improvement What We’re Looking For 7-10+ years of experience in Legal Operations, legal technology, business operations, process transformation, consulting, or a related field, with clear progression in scope, responsibility, and organizational leadership Demonstrated experience leading or building a Legal Operations function within a high-growth technology, gaming, entertainment, digital media, or similarly complex global company At least 3–5 years of experience managing, coaching, and developing professionals, including experience setting priorities, delegating ownership, giving feedback, and building team capability Experience establishing a Legal Operations strategy, operating model, roadmap, budget, governance framework, and performance-measurement program Significant experience with enterprise CLM programs,