Director, Wine Logistics

Act as the primary point of contact with all customers, and internal stakeholders, for all matters relating to order fulfillment to ensure that customer order entry, tracking, closing and returns processing meet the business needs. Execute the winery’s Wholesale (WHS) logistics and supply chain strategy to ensure high on-time delivery (OTD), efficiency, and scalability. Develop a plan to execute strategic Direct to Consumer (DTC) logistics to drive efficiencies within the business, while collaborating with key third party logistics partners. Serve as site leader for the logistics teams based in Paso Robles, California and Tucson, Arizona. Manage a team and provide hands-on guidance and leadership to support all day-to-day Order Management and Customer Service activities to deliver business results Lead, mentor, and develop logistics team members, fostering a culture of safety, accountability, and continuous improvement. Monitor KPIs and prepare regular performance reports. Collaborate with the sales teams on resolving issues and seizing opportunities to improve order management processes Conduct meetings with key customers, wherever they are, to become a trusted partner who understands their needs, desires and what is important for them to succeed Partner with production, sales, and finance teams to align supply chain capabilities with business goals and seasonal demand. Oversee inbound and outbound logistics across all transportation modes, including CPU, FTL/LTL delivery, parcel, and hospitality transfers. Negotiate and manage contracts with transportation providers, 3PLs, and distributors to maintain high service levels and cost control. Analyze logistics performance metrics such as trailer dwell time, on-time shipments, freight costs, and carrier performance. Collaborate with Operations Team to manage the warehouse operations, including inventory control, storage optimization, and product traceability. Ensure accurate inventory tracking and efficient product movement within our internal warehouse through coordinated efforts with the Wine Operations Logistics Manager and team. Validate inventory levels at external warehouses through effective communication with external partners, as well as strategic site visits to execute spot checks. Implement process improvements to streamline product flow, enhance end-to-end visibility, and improve customer service and order-to-cash performance. Collaborate with Global Sourcing – Logistics to explore opportunities to leverage carriers and other businesses to drive efficiencies and savings Actively participate in The Wonderful Company – Logistics Committee to flag items that may pose as risks and/or benefits to the business that will require additional follow through and execution. A successful Wine Logistics Director is a strategic, detail-oriented professional with extensive experience in supply chain management—ideally within the wine, alcohol, or luxury goods sectors. They possess deep knowledge of global logistics, temperature-controlled shipping, and regulatory compliance, including import/export laws and alcohol distribution regulations. Strong leadership and negotiation skills are essential, as they oversee complex networks of vendors, warehouses, and transport partners while ensuring efficient, cost-effective operations. Proficiency in logistics software and ERP systems, along with a solid grasp of data analytics, supports their decision-making. The ideal candidate is calm under pressure, solutions-driven, and passionate about wine, with the ability to communicate effectively across international teams and adapt to the unique challenges of the industry. What You’ll Bring You are a strategic thinker with a hands-on, collaborative leadership style. You have a passion for wine and the craft of winemaking. You are committed to exceptional customer service and continuous improvement. Bachelor’s degree in Supply Chain Management, Logistics, Business, or related field (MBA preferred). You have 10+ years of progressive logistics/supply chain experience, ideally in wine, beverage, or food manufacturing/distribution. You can demonstrate leadership experience managing multi-site logistics or distribution operations. You can demonstrate strong expertise in ERP, WMS, TMS, and inventory management systems. You have exceptional negotiation, communication, and problem-solving skills. You are able to thrive in a fast-paced, seasonal logistics environment. You built strong knowledge/expertise of U.S. and international alcohol distribution regulations (preferred). A Wine Logistics Director is crucial to an organization because they ensure the seamless, cost-effective, and compliant movement of wine throughout the supply chain. From managing transportation and storage to navigating complex regulatory requirements, they help protect product quality, reduce risk, and support sales by ensuring availability across markets or locations. As the organization scales, the Wine Logistics Director builds systems that maintain efficiency and consistency, making them an essential bridge between operations, compliance, and customer satisfaction. Your Team 4 Direct Reports Wholesale & DTC Inventory Sr Manager (Paso Robles) – Team: 4 FTEs Wisteria 5 Wholesale Logistics (Paso Robles) – Team: 1 FTE Customer Service Manager (Tucson) – Team: 2 FTEs Logistics Manager (Paso Robles) – Team: 2 FTEs Growth Path Outstanding performance in this role opens the door to broader leadership roles across the organization.  This role directly impacts profitability by optimizing inventory levels, reducing waste, and lowering logistics costs. Pay Range: $180,000 - $210,000and may include a discretionary bonus.  Final compensation will be dependent upon skills & experience. The Wonderful Company is committed to providing high-quality, healthy, and iconic brands, including JUSTIN Vineyards & Winery, FIJI Water, POM Wonderful, Wonderful Pistachios, Wonderful Halos and helping improve the