Energy Management System Support Engineer (M/F/NB)

About the team and the project At Etteplan, we believe technology creates value when it helps people and improves business processes. We support our customers in designing, implementing and maintaining industrial solutions that improve production efficiency, monitor energy consumption and support sustainability goals. You'll join a team delivering projects around industrial Energy Management Systems (EMS). We help our customers maintain, develop and optimize environments responsible for monitoring energy usage and integrating with industrial automation systems. On a daily basis, you'll work closely with automation engineers, maintenance teams, production teams and IT specialists to keep critical systems running smoothly while continuously improving their functionality. Our work is project-based, so depending on the project phase, you'll be involved in application support, troubleshooting, system upgrades, migrations and implementing new features. Why join us? In this role you'll: support systems that have a real impact on energy monitoring and optimization in industrial environmentswork at the intersection of IT, OT and industrial automationgain hands-on experience with modern Energy Management Systemstake part in projects involving system maintenance, upgrades and modernizationcollaborate with experienced engineers and industrial IT specialistswork in an international environment with global customers If you're interested in industrial systems, automation and technologies that help companies become more energy efficient, we'd love to hear from you. Your responsibilities support and maintain industrial Energy Management Systems (EMS)investigate and resolve technical issues as part of 2nd and 3rd line supportmonitor system performance and integrations with industrial automation environmentstroubleshoot incidents and identify root causes of technical problemswork with engineering teams during system implementations, upgrades and migrationshelp develop new functionalities and improve existing EMS solutionscollaborate with business users and technical teamsprepare and maintain technical documentation You're a great fit if you have experience working with Energy Management Systems (EMS) or industrial energy monitoring solutionsexperience in application support (2nd and/or 3rd line support) experience troubleshooting and resolving technical issues experience maintaining, upgrading or developing industrial applications a good understanding of industrial automation environments (OT), such as SCADA, HMI or control systems hands-on experience with at least one of the following: SIMATIC Energy Manager SIMATIC Energy Manager Pro Schneider EcoStruxure Power Monitoring Expert ABB Ability Energy Manager FactoryTalk EnergyMetrix ETAP Energy Management System or another industrial Energy Management Systemknowledge of industrial communication protocols such as OPC UA, Modbus, Profinet or BACnet experience working with ticketing systems such as Jira, ServiceNow or similar good English communication skills We will also appreciate: experience with SIMATIC Energy Manager Proexperience with Siemens technologies such as TIA Portal, WinCC or PCS 7 experience with utility monitoring and energy consumption reporting knowledge of ISO 50001 SQL and industrial database experience experience with Windows Server knowledge of Industrial IoT or industrial analytics platforms At Etteplan, you can count on: the opportunity to work on international industrial projectsprofessional growth in Industrial IT and Energy Management collaboration with experienced automation and software engineers training budget and development opportunities private healthcare (Medicover), Multisport card, life insurance and meal allowance flexible working hours an international and collaborative work environment How does the recruitment process work? Apply Send us your CV (preferably in English). Please include your salary expectations, preferred type of employment and availability. CV review We'll review your experience and see how it matches the role.HR & Hiring Manager interview We'll talk about your background, EMS experience, projects and career expectations.Technical interview You'll meet our technical experts to discuss your experience with Energy Management Systems, industrial automation and application support.Feedback We'll get back to you with the outcome of the recruitment process. You can also check out our website or Facebook to see what’s happening at Etteplan! - Our company has implemented whistleblower protection procedures in accordance with the applicable law. Everyone has the right to report irregularities in a secure manner, and all reports are fully protected by law. More information: https://www.etteplan.com/pl/kodeks-postepowania/