Engineering Director, Agentic Platform

We are looking for a leader whose operating instincts line up with how we build: Build it once at the platform. Identity, observability, security, compliance, CI/CD: certified once, consumed by every service. Incremental over big-bang. Every platform shift runs in production from week one. Evolution over revolution, with dates we commit to and hold. Automation over heroics. If the operation depends on someone's weekend, the platform isn't done. Manual toil is a backlog item, not a culture. Self-serve over ticket queues. A platform that requires your team in the loop for every request is a bottleneck with good intentions. AI-native by default. Our operating language is augmentation to delegation. Engineers work with agents, the platform provides the rails that make that fast and safe. Quality discipline survives AI-generated code: specs precede implementation, contracts precede integration. Decisions are explicit. Make the trade-offs visible: cost, risk, time-to-value, what we're giving up. Then commit. What we're looking for Depth. 12+ years building and operating production software, with 5+ years leading platform, infrastructure, or cloud engineering organizations. Cloud at enterprise grade. You have run Azure and/or AWS platforms carrying enterprise SLAs, and you have owned the operational readiness story, not just the build. Data and AI credibility. Fluent in modern data platforms (Fabric, lakehouse architectures, embedded BI) and in running LLM-based systems in production: pipelines, evaluation, cost, and compliance. Delivery leadership. A track record of shipping committed scope on real dates across multiple teams, and of saying clearly what will not make the date. Talent magnet. Senior engineers choose to work for you, and leaders grow under you. You build teams that survive your own departure. Communication. You are equally credible walking an executive through a risk position and walking an engineer through a design review. Nice to have Regulated industries. Enterprise software serving critical infrastructure, utilities, or similarly regulated customers. Legacy-to-cloud migrations. You have moved an installed enterprise product to cloud-native without breaking the customers running on it. Platform-as-product experience. You have run an internal platform with real adoption metrics, and you know the difference between mandated use and earned use. How you'll work with us You will partner with the VP of R&D on strategy, with the Senior Directors of the other two pillars on delivery, with our Senior Principal Architect on the technical roadmap, and with Product leadership on what the platform enables next. R&D operates on an AI-native model with clear proficiency expectations; you will be expected to lead it from the front. Interested? I'm particularly interested in hearing about a platform your engineers chose to build on, and what you did the day it became the bottleneck. IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. What We’re Offering Salary Range: $160,000 to $220,000 CAD annually + variable bonus Flexible paid time off, including sick and holiday  Medical, dental, & vision insurance  RRSP matching  Life insurance and disability benefits  Tuition assistance  Community involvement and volunteering events Use of Artificial Intelligence in Recruitment As part of our recruitment process, we may use automated tools, including artificial intelligence, to help screen and assess applications based on job‑related criteria such as skills, experience, and qualifications. These tools do not make hiring decisions. All employment decisions are reviewed and made by members of our hiring team. We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.