Facilities & Procurement Manager

About the Role  As a  Facilities & Procurement Manager , you own and lead facility management and asset performance across the sales market, ensuring stores are safe, compliant, cost‑efficient, and operationally excellent throughout their lifecycle. You drive FM strategy, maintenance delivery, supplier governance, and continuous improvement while enabling strong collaboration and performance.  This role has the Facilities Managers and Procurement Specialist roles reporting into it.  This hybrid role reports into our Expansion Manager and is based out of New York Support Office.  A Day in the Life  Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*  FM Strategy & Asset Management  Set and execute the Facilities Management strategy aligned with global direction   Plan and prioritize maintenance based on risk, lifecycle cost, and business impact   Ensure long-term asset performance and store availability   Secure structured handover of completed projects from Construction into operation     Maintenance & Service Delivery  Responsible for all planned and reactive maintenance within the FM service scope   Secure professional, effective, and timely facilities service delivery to minimize operational disruption     Supplier Base, Cost & Contract Governance  Secure and manage a strong and effective supplier base   Optimize maintenance and service costs through smart sourcing, framework agreements, and performance‑based supplier management   Support budgeting and forecasting of FM OPEX and CAPEX   Ensure service levels, compliance, and cost efficiency     Health, Safety & Compliance  Ensure store environments are safe for customers and colleagues   Secure compliance with local and global regulations, audits, and corporate standards     Systems & Reporting  Secure high data quality in FM systems (e.g. Planon) to enable precise and well‑motivated FM CAPEX and OPEX plans   Actively use data and benchmarks to drive continuous improvement and informed decision‑making     Communication & Continuous Improvement  Ensure transparent, structured communication with stakeholders across service and improvement of lifecycles   Identify inefficiencies and lead continuous improvement initiatives in FM service delivery  Capture lessons learned and shared best practices within and across markets     Leadership & People  Lead and develop the Facilities Management team within the Sales Market   Set clear priorities, responsibilities, and performance expectations for FM resources and partners   Develop FM competencies and ensure a future‑ready FM organization   Ensure effective collaboration with key stakeholders such as Sales teams, Operations, Expansion, and Global C&F team    Who You Are:   Bachelor’s degree in Facility Management, Engineering, Business Administration, or similar  5+ years’ experience in facility management, preferably retail or multi-site operations  Strong planning, prioritization, and analytical skills   Strong facilities and asset management expertise   Budgeting, planning, and performance management skills  Service-oriented with strong stakeholder management skills  Resilient, accountable, and continuous improvement focuse  Advanced English communication skills (written and spoken)  Proficient in MS Office applications  Proven experience leading teams and complex projects in a matrix organization   Proven experience leading large FM vendor set ups, such as IFM and similar operating models    Why You’ll Love Working at H&M  We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability  We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years  You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues  We are an inclusive company where you’re encouraged to be yourself at work  You will have access to a large global talent community, where career growth and aspirations have no limits  We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community  You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS    Compensation: Salary $202,240 *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.  **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.  Job Status: Salary, Exempt  All your information will be kept confidential according to EEO guidelines.