Forward Deployed Engineer

What you'll do at Figma: Partner directly with strategic customers to understand their technical goals, workflows, codebase environments, and implementation constraints Lead technical discovery and readiness assessments for customer deployments, including repo/environment setup, permissions, configuration needs, and potential adoption blockers Provide hands-on implementation support for Make Local and related developer-facing workflows, including setup guidance, debugging, escalation triage, and recommendations on technical implementation patterns Work closely with Customer Enablement Managers, Solutions Consultants, Sales, and account teams to align on customer goals, stakeholders, success criteria, timelines, and account context Capture and synthesize product gaps, bugs, workflow patterns, technical blockers, and customer feedback for Product and Engineering teams Create reusable deployment assets such as technical troubleshooting guides, readiness checklists, account intake templates, implementation playbooks, and customer-facing enablement materials Help define how Figma should measure success for forward deployed engineering engagements, including time to first workflow, setup success, adoption, active usage, customer feedback, and support effort Contribute to the operating model for Figma’s Forward Deployed Engineering function, helping determine where FDE support is most valuable, how engagements should be scoped, and how the function should scale We’d love to hear from you if you have: Experience in a customer-facing technical role such as Software Engineer, Solutions Engineer, Technical Consultant, Sales Engineer, Developer Advocate, or similar Strong understanding of modern software development practices, including source control, local development environments, deployment workflows, debugging, and build tooling Proven ability to partner with enterprise customers to solve complex technical challenges and drive successful product implementations Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences across cross-functional teams Demonstrated ability to thrive in ambiguous environments by creating scalable processes, collaborating across teams, and leveraging emerging technologies such as AI and modern developer workflows While it’s not required, it’s an added plus if you also have: Strong familiarity with developer, design, collaboration, or AI products, particularly those that connect design and engineering workflows Proven success partnering with enterprise customers on implementation, onboarding, migrations, technical enablement, and product adoption Solid understanding of modern engineering practices, including frontend development, design systems, component libraries, CI/CD pipelines, monorepos, and Dev Infrastructure Demonstrated ability to build, scale, or launch customer-facing technical functions, pilot programs, services, or engineering practices Ability to translate customer insights and deployment trends into product strategy, documentation, roadmap recommendations, and engineering priorities At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $152,800 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportun