Founder's Associate

ABOUT THE ROLE This is a hands-on, founding-stage role embedded directly with a small leadership team at an early-stage healthtech startup in Berlin. You'll bridge operations, automation, and technical tooling to help move ideas into production quickly — reducing manual work and building repeatable, measurable systems that improve member outcomes in a regulated health context. The engagement is 3–6 months with the potential to convert to a full-time position based on mutual fit. WHAT YOU'LL DO - Work directly with founders to ship ideas fast in a low-bureaucracy environment. - Automate and eliminate manual ops workflows using AI, code, and clean process design. - Own customer onboarding and technical setup to move members through the funnel. - Run field operations, including acquiring blood testing locations and coordinating sample logistics. - Recruit, onboard, and schedule mobile field staff (e.g., nurses). - Manage customer support and concierge workflows, including member requests and action plans. - Oversee lab logistics and handle escalations such as driver no-shows and lab changes. - Build internal tools and automations using AI agents, workflow platforms, and LLM APIs. - Track operational KPIs with SQL (cycle times, error rates, stockouts) and structure pipelines to surface patterns to the team. WHAT WE'RE LOOKING FOR - Strong ownership mindset and bias to action — hands-on, structured, and process-driven. - Proven ability to turn manual processes into automated, measurable, repeatable systems. - Comfortable with basic SQL, APIs, and building tools with platforms like Retool, n8n, Lovable, or Zapier. - AI-native working style — daily use of LLM tools (e.g., Claude, GPT, Cursor) with an automations-first mindset. - Experience recruiting, onboarding, and scheduling field staff and managing logistics. - Studying or holding a degree in Computer Science, Engineering, Life Sciences, or a related field. - Evidence of side projects, prototypes, or code (e.g., a GitHub portfolio). - Fluent in both German and English — this is a firm requirement. - Experience or genuine interest in healthtech or regulated environments is a plus. COMPENSATION & BENEFITS Salary: €42,000 per year. Visa sponsorship is not available for this role. LOCATION On-site in Berlin, Germany.