Global Employee Insights and Engagement Lead

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. About the role This role is central to helping Securitas understand what engages our people, turn their feedback into meaningful action and strengthen retention as a key outcome and prioritized goal in our 2030 strategy. As Global Employee Insights and Engagement Lead , you will champion employee engagement across Securitas and own and evolve our global employee listening agenda, including the global People Survey and its governance, methodology, reporting, stakeholder guidance and community. You will connect employee feedback with retention data, exit surveys, targeted one-off studies, external benchmarks and other relevant insight sources to create a more complete understanding of the employee experience. You will help translate these insights into clear priorities and practical recommendations that help leaders create an engaging work environment where people can contribute, grow and choose to stay. A further priority will be ensuring that Securitas’ employee listening approach, processes and tools remain effective, user-friendly and fit for purpose in supporting engagement and action. You will assess opportunities to improve the current setup or evaluate alternative solutions with relevant stakeholders. This includes collaboration with the Client Experience team to align relevant survey methodologies, share insights and explore opportunities for greater consistency where this creates value. You will also provide global governance and implementation guidance for the Securitas People Promise, our Employee Value Proposition (EVP), and manage the global Securitas Toolbox Ambassador Network. Key responsibilities Employee Listening Strategy & Governance Lead the development and continuous evolution of Securitas’ global employee listening strategy, aligned with the People Strategy and business priorities. Define and maintain global governance, principles, standards and ways of working for employee listening. Ensure a consistent and meaningful approach to collecting, interpreting, communicating and acting on employee feedback across divisions and countries. Act as the global subject matter expert on employee listening, engagement and workforce insights, keeping up to date with external trends and leading practices. Translate data and feedback into clear priorities, recommendations and actions for senior leaders and People teams. Global People Survey Own the global People Survey framework and end-to-end survey cycle, including planning, design, launch, reporting and follow-up. Partner with divisions and countries to drive participation, strengthen action planning and increase business impact. Develop global dashboards, executive reporting and insight packages that give Group Management and senior stakeholders a clear view of key themes, trends, risks and opportunities. Ensure survey outcomes connect with relevant People priorities, leadership agendas and organizational improvement initiatives. Combine People Survey findings with retention data, exit surveys, targeted one-off studies, external data and other relevant insight sources to identify the most important drivers of retention and employee experience. Lead and develop the Global People Survey Community, building collaboration, shared standards and exchange of good practice. Employee Listening Approach & Enablement Ensure Securitas’ employee listening approach, processes and tools remain effective, user-friendly and fit for purpose in strengthening engagement and enabling meaningful action. Gather and prioritize business and user needs, including requirements related to data, privacy, reporting, analytics and accessibility. Where a clear business need is identified, assess opportunities to improve the current setup or evaluate alternative solutions and provide an evidence-based recommendation. Partner with People Technology, IT, Procurement, Data Privacy and other relevant stakeholders as needed. If a change is approved, contribute to a practical transition and adoption approach while maintaining continuity in employee listening and reporting. Collaborate with the Client Experience team on relevant survey design, methodologies and insights, and explore greater alignment in processes or tools where this adds clear value. Ensure the overall approach is scalable, accessible and relevant for a large, decentralized and predominantly frontline workforce. People Promise / Employee Value Proposition Provide global stewardship and governance of the Securitas People Promise, our Employee Value Proposition. Guide divisions and countries in implementing the global EVP in ways that are locally relevant while protecting global consistency. Maintain and evolve global frameworks, implementation guidance, materials and toolkits. Partner with Communications, Talent Acquisition and People leaders to support consistent application across the employee lifecycle. Use employee listening insights to assess the relevance and effectiveness of the EVP and identify opportunities for improvement. Global Networks, Communities & Collaboration Manage and develop the global Securitas Toolbox Ambassador Network, including its purp