Hardware Fleet Operations Specialist

We Are Looking For 2-3 years of hands-on experience supporting or troubleshooting Linux-based systems. Prior experience in a technical support, operations, or IT service delivery role. Comfortable in working primarily in Linux terminal environments. Experience following and improving runbooks, documentation, and operational processes. Familiarity with ticketing systems such as Jira or ServiceNow in an operations context. Strong written and verbal communication skills, with the ability to clearly document issues and solutions for technical and non-technical audiences. Preferred Qualifications Linux terminal-based troubleshooting Basic scripting or automation (e.g., Bash, Python, or similar) IT support fundamentals, including systems and basic networking concepts (Network+ level or equivalent) Compensation: $40-45/Hour Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.