Head of IT Compliance & Service Excellence

Ready to lead a global team and shape the future of IT compliance and service excellence at PolyPeptide? Join us to modernize governance and validation while driving high standards across our global organization. About us PolyPeptide Group AG and its consolidated subsidiaries (“PolyPeptide”) is a specialized Contract Development & Manufacturing Organization (CDMO) for peptide- and oligonucleotide-based active pharmaceutical ingredients. By supporting its customers mainly in pharma and biotech, it contributes to the health of millions of patients across the world. PolyPeptide serves a fast-growing market, offering products and services from pre-clinical through to commercial stages. Its broad portfolio reflects the opportunities in drug therapies across areas and with a large exposure to metabolic diseases, including GLP-1. Dating back to 1952, PolyPeptide today runs a global network of six GMP-certified facilities in Europe, the U.S. and India. PolyPeptide’s shares (SIX: PPGN) are listed on SIX Swiss Exchange. United by Purpose At PolyPeptide, we take pride in contributing to medicines that make a real difference to people's lives and health. Here, you will become part of work that truly matters, every single day. We are driven by our core values: trust, innovation and excellence. This is reflected in how we collaborate, solve problems, and uphold our responsibility for quality and safety for the patients ultimately affected by our work. We are a company undergoing rapid development. Our growth brings a fast-paced environment, change and new opportunities for both employees and the business. Here, you will grow together with us. If you are looking for a workplace where purpose, community and development go hand in hand, then PolyPeptide is the right place for you. The opportunity As Head of IT Compliance & Service Excellence, you will lead a global team of seven experienced specialists based in Sweden and India. Your focus will be to provide clear direction, build capability and create conditions for the team to deliver with confidence across IT compliance, GxP governance, computerized system validation and service excellence. As a member of the Global IS/IT management team, you will translate strategic objectives into clear priorities and ensure that compliance and service-management practices are practical, proportionate and embedded in daily operations. You will work closely with leaders and specialists across Global IS/IT, Quality Assurance, validation, site functions, Information & Cybersecurity, project teams, suppliers, system owners and the wider business. The function operates across the full IT landscape, covering both applications and infrastructure, and plays a central role in audits, inspections, customer reviews, certifications and risk management. With a mature compliance foundation and a digital validation platform already in place, the next step is to modernize governance and validation for an increasingly cloud-based and continuously evolving technology environment—without compromising regulatory rigor. This is first and foremost a people-leadership role. You do not need to be the leading technical expert in every discipline, but you should have the knowledge and judgement to guide experienced specialists, challenge constructively and make sound decisions in a regulated environment. By setting expectations, removing obstacles and building strong collaboration across locations and functions, you will help shape the continued development of IT compliance and service excellence at PolyPeptide. Based in Malmö, the role offers significant visibility and includes representing the function in customer meetings, audits, inspections and senior management forums. Your key responsibilities - Lead, coach and develop the global IT Compliance & Service Excellence team, building engagement and effective collaboration across locations and cultures. - Set the function’s direction and translate Global IS/IT objectives into clear priorities, plans and accountabilities. - Strengthen risk-based IT compliance, GxP governance and computerized system validation throughout the system lifecycle. - Lead support for audits, inspections, customer reviews and certification activities, ensuring structured follow-up of risks, observations, CAPAs, deviations and improvement actions.