HR Contact Support

We are looking for an enthusiastic and service-oriented HR Services Associate to join our client's HR team. This is an excellent opportunity for recent graduates or professionals with up to 2 years of experience who are interested in building a career in Human Resources. In this role, you will serve as the first point of contact for employees, HR Business Partners, and managers regarding HR-related queries. You will provide frontline support through various channels, helping employees access HR services and ensuring a positive employee experience. Key Responsibilities Act as the primary point of contact for employees, HRBPs, and managers on HR-related matters. Respond to employee inquiries received via phone, email, and other support channels. Provide guidance on HR policies, procedures, and programs. Support and promote self-service HR tools and solutions. Assist employees with accessing HR resources, benefits information, payroll-related queries, and personal data updates. Contribute to the maintenance and continuous improvement of HR portals, intranet content, and employee communications. Escalate complex cases to appropriate HR teams when required. Ensure accurate and timely handling of employee requests while maintaining confidentiality. Deliver high-quality customer service and support a positive employee experience. Qualifications Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. 0-2 years of relevant experience in HR, customer service, administration, or a similar role. Strong communication and interpersonal skills. Customer-focused mindset with a willingness to help and support others. Ability to manage multiple tasks and prioritize effectively. Good organizational and problem-solving skills. Proficiency in Microsoft Office applications. Experience with HR systems or service desk tools is a plus. PLEASE NOTE! Our client require that an adequate background check has been completed prior to the start of this assignment. Ework offer to conduct the necessary background check for a fee. Reach out to your Ework contact for more information if interested. Please see more information below. REGARDING NECESSARY BACKGROUND CHECKS: You, the supplier, must conduct a background check as soon as possible after the candidate has been chosen for the assignment. Please contact Ework ASAP if you want us to perform the check on your behalf, for a fee. As a part of the contract signature, you, the supplier, will also sign a ‘SELF-DECLARATION FORM’ confirming all requested Background Checks are completed. If you/your consultant is selected for the assignment, you are responsible to ensure the background check is completed before signing a contract. Our client reserves the right to request evidence of completion of these checks according to their expectations for the duration of the contingent worker assignment. If any deviations or discrepancies occur, the supplier should inform Ework and the candidate should not be moving forward in the procurement process. Any supplier awarded an assignment with our client needs to, at least, perform checks on: • Identity verification • Right-to-work confirmation • Address verification (covering approximately the last 10 years) • Education verification (highest relevant degree or certification) • Financial fitness (e.g., history of bankruptcy or significant debts) • Corporate directorship review (where applicable) • Criminal record check in accordance with local legislation • Basic open-source / media review (including social media) Please note! We offer continuously. That means that we sometimes remove the assignments before deadline. If you are interested we recommend that you apply immediately. PayExpress: We now offer a fast and smooth payment solution, so you don't have to wait through long payment periods. With us, you will receive your payment within 3-5 days after your timesheet has been approved. This benefit is included as standard in almost all our contracts with no extra work on your part. Read more on below link.https://knowledge.eworkgroup.com/payexpress-get-paid-within-days-not-months