Interim tech lead

Assignment description We are looking for a interim tech lead. Key Responsibilities: Responsible for developing, operating, and maintaining the Clients’ technical platforms and digital infrastructure. Covers both strategic and operational responsibilities for the e-commerce platform, ERP system, and IT environment. Ensures that all IT solutions support the company’s business goals, efficiency, and security across the organization. Provide the Client with a modern, functional, and cost-efficient IT function that supports and enables the company’s business processes and strategic goals. Builds and manages strong external partnerships to ensure smooth operations and scalability. Drives innovation through a continuous focus on automation, digitalization, and AI initiatives. Key Tasks E-commerce and digital platform Overall technical responsibility for the e-commerce platform (Norce, Storyblok, Klaviyo CRM, Adyen, INGRID, GTM) and its operation in Azure. Ongoing management, development, and implementation in collaboration with partner Partnersense. Acts as technical stakeholder and purchaser toward external development partners. Leads testing and release processes, including automated tests. Maintains and develops integration architecture between e-commerce, ERP, and CRM. Budget responsibility for platform licenses, operations, and development costs. Co-owns the e-commerce roadmap with the E-commerce team. ERP – Sage X3 System owner for Sage X3, hosted in AWS by the vendor. Leads prioritization meetings and manages the ERP development roadmap. Collaborates with Systemstöd (EU) and Platform TA (US) for maintenance, support, and continuous improvement. Drives development projects such as shipping functionality (TA) via INGRID, QA features, GUI improvements, analytical data tables, and mobile process implementation etc. Follows up on partner performance and delivery quality. Supports the creation of internal superusers within finance and logistics. IT Infrastructure and Workplace Overall responsibility for the Microsoft 365 environment (tenant, SharePoint, Teams, Power Automate, security, and user management). Operational responsibility for IT infrastructure, including network connectivity, printers, and other IT-related equipment at offices in Uppsala and Riverside (Los Angeles). Coordinates IT operations and support through partner Canerva, which manages VPN and Microsoft 365 tenant globally and provides first-line support within the EU. Handles second-line incidents internally and acts as IT coordinator for complex cases. Leads initiatives for standardization and automation across Microsoft 365 and the Power Platform. Promotes and manages the internal use of AI tools (e.g., ChatGPT, Microsoft Copilot) and explores AI-driven process improvements across the organization. Projects Continuous development of e-commerce, CRM, and ERP. Implementation of standardization and automation projects in Microsoft 365 and Power Platform. ERP improvement projects focused on data quality, logistics efficiency, and usability. Strategic initiatives for AI adoption and digital process development. Business intelligence and data analytics capabilities, enabling better insight, reporting, and decision-making across departments