IWS Technician/IT Support Technician

We are looking for an IWS Technician to strengthen customers local IT support team in Oskarshamn. The consultant will provide hands-on onsite IT support in both office and production environments, with a strong focus on providing stable and efficient workplace IT services to the business. Responsibilities: Provide onsite IT support to end users in office and production environments. Troubleshoot hardware, software and workplace-related IT issues. Install, configure, replace and maintain PCs, laptops, monitors, printers and other IT equipment. Handle incidents and service requests according to established IT support processes. Support Windows clients and standard workplace applications. Troubleshoot basic network and connectivity issues. Coordinate and escalate incidents to other IT teams when needed. Support hardware rollouts, lifecycle activities and other local IT initiatives. Document solutions and performed activities. Requierd skills: Education: Relevant IT education or equivalent knowledge gained through work experience. Technical education in IT, computer science, infrastructure or similar. Relevant Microsoft, ITIL or other IT support certifications. Experience: Previous experience working with onsite IT support / workplace services. Experience troubleshooting Windows PCs, laptops, printers and peripherals. Experience handling incidents and service requests. Good understanding of hardware, software and basic networking. Ability to independently troubleshoot and resolve technical issues. Soft Skills: Service-minded and customer-focused. Structured and responsible. Proactive and solution-oriented. Good troubleshooting and problem-solving skills. Good communication and collaboration skills. Comfortable working independently as well as part of a team. Able to communicate technical topics in a clear and understandable way. Comfortable working close to the business and in a production environment. Other Specifications IMPORTANT: The consultant must be comfortable working in both office and industrial/production environments. The work is carried out in a three-shift setup: early morning, daytime and evening shifts. The consultant must be flexible and able to work across all three shifts. Flexibility may occasionally be required for planned IT activities outside normal office hours. Please apply with an english CV Scope : 100% Duration: 1 year, extension is probable Start: ASAP Location: Oskarshamn; On site presence 5 days/week Language : Swedish and English Onboardinginfo: Backgroundcehck will be performed before start.