Lead Product Designer

ABOUT THE ROLE This is a high-ownership design leadership role at a fast-growing AI-powered business communication SaaS company serving SMEs across the DACH region and beyond. You will shape product design, brand, and team direction while staying hands-on, working closely with founders and engineering to ship at high velocity with direct customer access. WHAT YOU'LL DO - Own end-to-end product design, branding, and design-team leadership, splitting your time roughly equally between hands-on craft and team direction. - Lead design across three product areas in continuous collaboration with product and engineering stakeholders. - Conduct regular customer interviews with SME customers such as tradespeople, medical practices, and professional service firms to build deep user understanding. - Define and maintain the design standard across product, web, and brand. - Build and scale design systems to ensure consistent execution across multiple product areas. - Contribute to fast feedback loops with founders and engineers to enable daily releases. - Leverage modern AI tools to accelerate and enhance the design process. WHAT WE'RE LOOKING FOR - At least five years of end-to-end product design experience with ownership across multiple product areas. - Proven expertise in Figma, prototyping, and user research including customer interviews. - Experience leading or mentoring a design team, or a demonstrated readiness to step into that responsibility while remaining hands-on. - Solid background in building and scaling design systems across a multi-product environment. - Experience owning brand and website design alongside core product design. - Analytics-driven mindset: you measure design decisions and iterate based on data. - Familiarity with modern AI tools such as Cursor, v0, or Claude to accelerate design workflows. - Native-level German (essential for the DACH market) and good professional English for an international team. COMPENSATION & BENEFITS Salary range: 80,000 to 150,000 EUR annually. Visa sponsorship is not available for this role. LOCATION On-site in Vienna, Austria.