Localization Manager, Italian
Your Responsibilities: Airbnb’s Localization Manager role and responsibility goes beyond the traditional focus of ensuring quality of translated content: Partner closely with Country Manager and function leads for Marketing, Legal, Business Operations, Policy, Communications, Community and Supply to devise business strategies that align with Airbnb’s goals in your market In addition to being the linguistic and cultural expert for the region/market, proactively share roadmap and intent behind product updates to adapt global strategy to the Italian market – and feed local business insights back to regional and global Localization leadership to inform broader strategy. Apply linguistic and cultural expertise to develop strategies that drive international growth – understanding Italian market expectations, crafting language approaches that deliver an authentic native experience, and proactively influencing stakeholders to deliver the best possible user experience. Own and drive localization of Product naming and Creative copies, engaging and representing local teams to build Airbnb’s brand in international markets Actively research the needs of Airbnb international users in collaboration with Consumer Insights and Research team Understand challenges in the localization process and lead localization quality improvement initiatives at the language and team level Take ownership of the strategy to help achieve excellence in localization quality across all platforms Hold translation and QA vendors accountable for quality standards aligned with Airbnb's expectations; review vendor-reported metrics and RCAs to identify trends and drive improvements. Coordinate language feedback from both users and Airbnb employees Develop and maintain linguistic and cultural standards and guidelines Collaborate with Creative teams in producing creative content, acting as supervisor for the local Copywriter. Work with Localization Program Managers and Linguistic QA Managers to ensure we ship top quality products internationally Your Expertise: 8+ years in product localization with a proven track record of owning localization strategy in international launches in addition to managing language quality and content localization Fluency in English and native knowledge of Italian is a must Experience in building market strategies informed by thorough market research and data analysis Strong capability to collaborate across functions, driving partnerships, and initiatives forward Ability to show initiative and work independently, and drive initiatives at a strategic level Strong understanding of UI/UX localization (placeholders, tags, smart counts), CAT tools, i18n libraries, CLDR standards, and LLM-based machine translation Outstanding experience in project/program management, partner/stakeholder management, with experience working across cross-functional teams and time-zones Excellent ability to manage multiple and diverse stakeholders across businesses and leadership levels with excellent communication/presentation skills Track record of being a self-starter, self-motivated and outcome-oriented individual who seeks ownership and accountability Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments Must be able to prioritize and manage conflicting demands *Please submit your CV in English* Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Italy Annual Pay Range €55.000 — €65.000 EUR
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