Manager, Data Governance

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. 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Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Role Summary This is a build role: the Manager will stand up the data governance function from the ground up, including policy, process, team, and tooling. The mandate spans account hierarchy integrity, customer hierarchy controls, OFAC/sanctions screening, and account-creation gatekeeping — all delivered through an AI-first operating model where automation handles detection and research, and humans make or approve final changes to transactional systems. What you´ll do Data Governance Policy & Team Build-Out · Design and stand up Delinea's data governance policy covering account hierarchy structure, deduplication standards, and change control in collaboration with key stakeholders. · Build, hire, and lead a Mexico City-based team of data governance analysts, establishing team structure, workflows, and performance standards. · Define and document standard operating procedures for all core data governance workflows. Account Hierarchy Integrity · Own the accuracy of account hierarchy relationships in Salesforce, with particular focus on Global, Strategic, and Enterprise accounts. · Establish and maintain an accurate, single source-of-truth Delinea customer hierarchy, with controls governing any hierarchy changes. · Eliminate and prevent account/contact duplication through proactive monitoring and remediation processes. · Ensure hierarchy and customer count data is maintained to a standard suitable to feed official customer counts in a future IPO-ready organization, including clear audit trails for all changes. OFAC / Sanctions Screening · Establish and own a process for OFAC screening on both in-process deals and channel-sourced opportunities. · Ensure screening occurs as early as possible in the opportunity management process and always before booking. · Maintain clear escalation and resolution procedures for flagged matches, in partnership with Legal/Compliance. Account Creation Gateway & SLAs · Act as the gateway for all new account creation in Salesforce, ensuring new accounts are properly researched and correctly placed within the customer hierarchy before creation. · Establish and maintain SLAs for account research and creation turnaround time. · Monitor SLA performance and continuously improve account-creation throughput without compromising data quality. AI-First Operating Model · Take an AI-first approach to the function, leveraging automation and AI tooling to handle detection, matching, research, and flagging at scale. · Reserve human effort for making and approving final changes to transactional databases, ensuring appropriate control and accountability sit with people, not automation. · Continuously evaluate new AI/automation tooling to improve accuracy, speed, and analyst productivity. What you´ll need · 5+ years of experience in data governance, data quality, or Salesforce data operations, including experience with account/customer hierarchy management. · 2+ years of people management experience, ideally building or scaling a new team. · Direct experience with Salesforce account/contact data models; experience with data quality/dedup tooling (e.g., Openprise, Data.com http://Data.com, Cloudingo, Validity (DemandTools) strongly preferred. · Familiarity with OFAC/sanctions screening processes and tools,