Member of Applied AI - Architect

What You'll Do: Customer-facing: 20-40% working directly with customers Design & Deploy AI Agents : Build, configure, and launch intelligent agents using the DevRev platform to solve real customer problems. Integrate Systems : Connect AI agents with external platforms (e.g., CRMs, APIs, databases) for seamless workflow automation. Optimize Performance : Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability. Own Requirements : Partner with customers to deeply understand their needs and translate them into technical agent specifications. Prototype & Iterate : Lead live demos, build rapid proof-of-concepts, and refine solutions through customer feedback. Lead Execution : Define project plans, align internal teams, and ensure timely delivery of deployments. Advise Customers : Act as a trusted technical advisor on AI agent architecture, performance, and long-term scalability. What You Bring: Experience : 7+ years in software development, AI/ML engineering, or technical consulting. Customer-facing experience is a plus. Background : Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Coding Skills: Strong proficiency using TypeScript/JavaScript, Python, data structures and algorithms, (Nice to have: Go). Applied AI Knowledge: Large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions. Cloud & DevOps : Hands-on experience with AWS, GCP, or Azure, and modern DevOps practices (CI/CD, containers, observability). System Integration : Comfortable integrating systems via APIs, webhooks, and event/data pipelines. Data-Driven Mindset : Use A/B testing, telemetry, and metrics to guide decisions and drive improvements. Communication : Strong written and verbal skills to articulate technical concepts to both engineers and business stakeholders. Customer Empathy : A bias for action and a relentless focus on solving problems for customers. Education : Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus. As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV. DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.