Mission Operations Engineer, Connected Warfare

we are looking for those who are comfortable communicating technical concepts and can articulate them in the context of the customer’s mission. Structured Thinker and Problem Solver. Leading technical programs requires clear communication and well thought-out plans. We are looking for assertive communicators who bring a thoughtful perspective and honest dialogue. A solution-driven approach, the ability to distill complexity into its essential, digestible components, and the ability to supervise execution are critical to ensure mission success. High Value Team Member. Do you enjoy working as part of a team? At Anduril, the path to success weaves through the organization - account teams, engineering, logistics, technical operations, and more. It requires humility, an eagerness to learn, and empathy toward your fellow team member. We assume best intentions and empathize with customers just as we do with our colleagues. Can you develop rapport at both the user and executive levels? Do you enjoy sharing successes? We are a low ego group that promotes teamwork and collaboration to bring about success. 360 Degree Leader. We are a flat, non-hierarchical organization with a matrix structure that is dynamic and evolving. We expect you to be self-aware enough to recognize your position of unstated leadership within the company. You should have a demonstrated ability to lead and influence people through both formal and informal constructs and in situations where there is lack of clarity across teams. Finally, we need people who identify gaps and breakdowns and solve them immediately, rather than point them out and step back. You should also seek 360 feedback to help inform your growth trajectory as a leader. WHAT YOU'LL DO: Provide both virtual and on-site technical support and training to customers on their Anduril Voyager solutions in both tactical and non-tactical environments Provide technical support for Sales during customer meetings; evaluating existing customer solutions and recommend upgrades Ensure day-to-day operations of NOC and training technology infrastructure, including networks, servers, databases, are properly supported and maintained Provide assistance to customers remotely and on-site to resolve issues and feedback to appropriate departments Provide technical escalation support to Tier 1 staff to ensure continuous improvement within the technical staff and customer feedback and/or problems Assist in the maintenance of the test lab environment that is used to replicate customer issues to better understand problems and work towards resolutions. Provide prompt and accurate feedback to management that report system and customer issues Document knowledge in the form of knowledge technical papers Maintain log and traceability of System Configurations delivered to customers Create systems documentation such as training, operations, installation, and maintenance manuals Perform other related duties as assigned by management Assess external technical products and services within the industry and develops solutions that work with Anduril Voyager products Test emerging Anduril Voyager products to evaluate performance and recommend improvements REQUIRED QUALIFICATIONS: Experience in program management and product deployment roles Exceptional interpersonal and stakeholder management skills Understanding of U.S. and allied military operations, doctrines, and multi-domain environments Experience translating and decomposing highly technical concepts into operational requirements and performance specifications Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking. Ability to drive challenging and vague technical problems to clarity and resolution Willing to travel as necessary (25-50%) Eligible to obtain and maintain an active U.S. security clearance PREFERRED QUALIFICATIONS: Experience in Defense Technology Product/Program Management, Solutions Architect, or Customer Success type roles Experience with DoD networks, software, SATCOM, and radios Familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles US Salary Range $129,000 — $161,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits . Protecting Yourself from Recruitment Scams Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. Please always verify communications: Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address. Via Agency Partner: If