Operations Agent - Student Worker (Swedish speaking)

Your Responsibilities: - Analyze and evaluate credit applications to produce responsible, transparent offers - Follow credit policies and regulatory standards with precision - Communicate with customers across email, chat, phone, and social media - Ensure top-quality customer experience - every interaction counts - Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation - Suggest and implement improvements to processes, tools, and workflows - Collaborate closely with a supportive, cross-functional team ## Qualifications & Skills ### General: • Flexible availability, including weekends and our busiest periods of the month. ### Experience: - Experience working with internal tools, multi-step workflows, or case management systems. - Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus. ## Technical & Analytical Abilities: - High system literacy; comfortable learning complex internal tools quickly. - Strong pattern recognition and analytical thinking. - Ability to investigate issues and distinguish between user mistakes, data inconsistencies, and potential system errors. ### Languages: - Native-level Swedish and fluent English. - Bonus: Knowledge of one of our other core market languages. ### What Drives You - Is motivated to grow and learn within fintech - Works ethically and cares about helping customers regain financial control - Enjoys being part of an ambitious, international, mission-driven team - Wants to make a real impact rather than only executing routine tasks ### What We Offer - Part-time, typically around 65 hours per month (10–15 hours per week) - Shifts are scheduled by the team based on customer volume, across weekdays, weeken - A modern office in central Stockholm - A diverse team from all over the world - Real opportunities for learning, development, and career progression - A supportive and high-performing Operations team - Snacks, After-work hangouts, wellness perks, and top-tier tech gear - A workplace that values curiosity, innovation, and continuous improvement **This role is designed to work well alongside university studies or another part-time job. Our working hours are scheduled during both weekdays and weekends.** **We offer you the opportunity to combine your studies with practical experience in a collaborative environment focused on learning, problem-solving, and making a real impact.** **This is your chance to join a fintech company transforming financial health and grow alongside a team that’s just getting started.** ## Ready to Make a Difference? **We can’t wait to meet you.** **Apply today and help us build a fairer financial future for everyone.** Department Operations Role Operations Agent Location HQ, Stockholm Anyfin is a fintech on a mission to simplify loan repayments and improve the financial well-being of millions. We help consumers reduce the costs of high-interest loans, and take control of their repayment plan. Founded in 2017 Coworkers 100+ Apply for this job Let’s recruit together and find your next colleague. anyfin.com @anyfin.com anyfin.com anyfin.se anyfin.fi anyfin.no anyfin.de anyfin.io Log in Close modal Close modal