Operations Team Lead E-Mobility / Teamleiter Operations E-Mobility (m/f/d)

Operations Team Lead E-Mobility (m/f/d) – Lübeck Lead a Team. Shape a City. Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are Europe's #1 e-scooter service, operating in 110+ cities with over 300 million rides. We are now building up our operation in Lübeck - and we are looking for our first Fleet Operations Team Lead to own it from day one. This is a leadership role with real responsibility: you will directly manage a team of ~12 Fleet Specialists, work closely with the Site Manager, and gradually take on more ownership of the day-to-day operation as we grow. It is also a hands-on role - you will be present in the field alongside your team, not behind a desk. What's in It for You 30 days' annual leave - plus flexible public holidays you can swap for days that matter to you Stock options - become a partial owner of Voi and share in our long-term success Pension - Voi contributes to an Allianz pension on top of your salary Urban Sports Club membership - free access to gyms, pools, yoga, and more Unlimited free Voi rides via Voi4Business Career growth - a clear path from Team Lead → Senior Team Lead → Site Manager or City Operations Parental leave top-up and additional recharge days for long-serving employees Cash and referral bonuses Your Mission As Fleet Operations Team Lead, you split your time between leading your team (~40%) and working hands-on in the field and warehouse (~60%). You are the direct point of contact for your Fleet Specialists every day. Team Leadership & Development Directly manage ~12 Fleet Specialists Run hiring, onboarding and training for your team Give regular feedback, support performance, and build a team culture that drives results Plan and coordinate rotating shifts together with the Site Manager Take increasing ownership of the operation as it grows Operational Excellence Allocate, collect and deploy e-scooters across the city to maximise vehicle availability Support logistics: receive, pack and deploy new vehicles Ensure vehicles are safe, correctly parked and compliant with city regulations Troubleshoot damaged or misplaced vehicles in the field alongside your team Data & Performance Track key operational KPIs using our dashboards Translate data into concrete daily actions and process improvements Report to the Site Manager and contribute to operational planning What You Bring We are looking for a hands-on leader with a proactive mindset - someone who is equally comfortable managing people and getting their hands dirty in the field. Required Previous leadership experience - e.g. leading a small team, coordinating shifts, coaching colleagues A valid driving licence Fluency in English; at least basic German Availability to work rotating shifts, Monday to Sunday (AM: 07:00–15:30 / PM: 15:00–23:30) Comfort with digital tools (MS Office, G-Suite) and data dashboards A strong sense of ownership and a positive, proactive attitude Nice to Have Experience in logistics, field operations, mobility, or a similar fast-paced environment Technically minded - comfortable troubleshooting vehicles or equipment About Voi Working at Voi is more than just a job. Our People Promise includes a personal Voiage - you will grow professionally and be part of a team building something meaningful for society and our cities. We are a diverse, international company that moves fast, values ownership, and rewards ambition. Keywords: Teamleiter Logistik, Fleet Manager, Operations Supervisor, Schichtleiter, Logistics Team Lead, Operations Team Lead, Teamleiter Fuhrpark, Group Leader, Lead Coordinator, Shift Leader, Team Coordinator, E-Mobility Operations, Fahrzeuglogistik, Instandhaltung, Techniker, Zusteller, Drivers Supervisor