Part-Time Dealership Attendant

Key Responsibilities: In-Showroom Customer Experience Serve as the primary point of contact for customers in the showroom, guiding them from initial inquiry to sale and postsale follow-up. Work with customers in-store and via phone/email/text to understand their needs. As needed, facilitate Showroom visits and test drives based on preferences. Finalize vehicle selection and support order placement from dealership inventory or online platforms. Deliver a seamless, white-glove experience by setting up app connectivity and providing detailed warranty and maintenance information. Customer nurture and sales support Proactively move customers through the sales funnel, quickly responding to inbound leads and providing helpful action oriented customer support Act as a CDJR product specialist, remaining up-to-date with all OEM training and product updates across the CDJR lineup. Be customers’ go-to source for vehicle-related questions, ensuring customers feel confident and informed in their purchase decisions. Guide customers through real-time in-dealership carvana.com sales using Carvana’s proprietary tools such as Carma and Cruise Control. Guide customers through the Carvana New Car pickup and STC drop-off processes Engage in B2B sales by building relationships with local businesses to drive fleet sales for CDJR. Post-Sale Relationship Management Continue customer engagement beyond the point of sale, checking in at key ownership milestones (e.g., first service, anniversaries). Maintain regular communication to ensure customer satisfaction, answer follow-up questions, and foster long-term relationships. Inventory & Lot Management Maintain a clean, organized, and visually appealing sales lot. Ensure vehicles are neatly parked, aligned, and merchandised with proper key tags and clean interiors/exteriors. Regularly review and scan inventory to ensure high quality and accurate location tracking. General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our Vending Machine. You will work in indoor and outdoor conditions with occasional exposure to inclement/extreme weather Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance,and squat 3 Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.