Partner Manager

<h5>Be a part of the next big thing</h5><p>Do you thrive on tackling complex challenges? Are you passionate about creating impactful solutions that drive commerce forward? Do you believe in encouraging and elevating those around you?<br></p><h5>About us</h5><p>Kustom, formerly known as Klarna Checkout (KCO), is the Nordic market leader in digital checkout solutions. Today, we support over 24,000 merchants across more than 170 countries, providing a streamlined checkout experience. We offer localized solutions in 18 markets, tailored to specific languages, currencies, and payment methods. No matter where businesses operate, we deliver a checkout experience that meets the needs of both merchants and shoppers – driving growth globally. 🌍</p><h5>Background</h5><p><span>Kustom has established partnerships with local, regional and global e-commerce platforms and technology partners. These partnerships are a key part of our go-to-market strategy, enabling us to reach new merchants, accelerate growth, and strengthen our position in the commerce ecosystem.</span></p><h5>The role</h5><p><span>As a Partner Manager, you will own and grow Kustom’s strategic partnerships with e-commerce platforms and technology providers. Your mission is to maximize the commercial value of these partnerships by creating joint go-to-market initiatives, generating merchant opportunities and ensuring Kustom remains a preferred payments partner.</span></p><p><span>You will work cross-functionally with Sales, Marketing, Product, Delivery, and Merchant Service to develop partner relationships that create measurable business impact. This is a commercial role with responsibility for partner performance, pipeline generation, and long-term strategic growth.</span></p><h5><span><strong id="docs-internal-guid-ffe6a454-7fff-f773-44a3-96de248b3735">What you’ll do</strong></span></h5><ul><li><p><span>Own the commercial relationship with a portfolio of strategic partners and platforms.</span></p></li><li><p><span>Develop joint business plans with partners to drive merchant acquisition and revenue growth.</span></p></li><li><p><span>Build and execute co-marketing and co-selling initiatives together with Marketing and Sales.</span></p></li><li><p><span>Identify new partnership opportunities and negotiate commercial collaborations.</span></p></li><li><p><span>Track and optimize partner performance, including pipeline, referrals, merchant activation, and revenue contribution.</span></p></li><li><p><span>Act as the primary commercial point of contact for partners while coordinating with Product and Delivery on roadmap discussions and technical initiatives.</span></p></li><li><p><span>Represent Kustom at industry events, partner conferences, webinars and customer meetings.</span></p></li><li><p><span>Gather market and partner feedback to influence product strategy and identify new commercial opportunities.</span></p></li><li><p><span>Ensure partners have the knowledge, tools, and enablement required to successfully position Kustom.</span></p></li></ul><h5>Skills & experience you'll need</h5><ul><li><p><span>Experience in partnership management, business development, account management, or sales within SaaS, fintech, payments, or e-commerce.</span></p></li><li><p><span>Strong commercial mindset with experience driving revenue through strategic partnerships.</span></p></li><li><p><span>Ability to build relationships with both business and technical stakeholders.</span></p></li><li><p><span>Excellent communication and negotiation skills.</span></p></li><li><p><span>Experience working cross-functionally in a fast-paced environment.</span></p></li><li><p><span>Understanding of e-commerce, payments, or checkout solutions is highly desirable.</span></p></li><li><p><span>Fluency in Swedish and excellent communication skills in English. </span>Proficiency in Finnish is a strong plus.</p></li></ul><h5>We believe you'll thrive in this role if you have</h5><ul><li><p><span>You enjoy building long-term relationships that create mutual business value.</span></p></li><li><p><span>You are proactive and comfortable identifying new commercial opportunities.</span></p></li><li><p><span>You combine strategic thinking with hands-on execution.</span></p></li><li><p>You bring both a commercial and technical background, and can engage directly in technical discussions with partners.</p></li><li><p><span>You are data-driven and enjoy measuring the impact of partnerships.</span></p></li><li><p><span>You thrive in a collaborative environment where success comes from working across multiple teams.</span></p></li></ul><h5>Benefits </h5><ul><li><p><strong>Secure your future</strong> with a competitive pension package, including both national and occupational pension contributions.</p></li><li><p><strong>Comprehensive health coverage</strong> with exte