Process Manager ITSM ITIL & Service Catalog

Process Manager ITSM – ITIL & Service CatalogLocation: Huddinge / Stockholm, SwedenWorking Arrangement: Hybrid / Partial RemoteJob Type: ConsultantReference Number: UPP-2026/118Assignment Period: 15 November 2026 – 31 December 2027, with a possibility of extension until 31 December 2029Scope: Approximately 20% (8 hours per week)Application Deadline: 27 October 2026About the AssignmentWe are looking for an experienced ITSM Process Manager to provide specialist expertise, advisory support, and quality assurance for IT service management initiatives. The assignment focuses on developing a structured service catalog and defining service management principles aligned with ITIL/ITSM best practices and organizational requirements.