Product Manager II (Recurring Jobs + Service Plans)

Qualifications: 5+ years of experience in product management or a closely related product discipline Bachelor's degree in a related field or equivalent work experience Experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products Experience with product analytics, experimentation, and customer engagement tools (i.e. Amplitude, Segment, Braze, LaunchDarkly) Strong knowledge of Product Management methodologies, user experience (UX) principles, product discovery, experimentation, and agile development practices Demonstrated ability to independently drive complex cross-functional product work from discovery and requirements definition through launch and iteration Understanding of recurring billing and subscription lifecycle considerations such as billing experiences, plan management, customer retention, and ongoing service relationships Ability to consistently work Eastern Time hours to support collaboration with the squad and cross-functional partners Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs What will help you succeed: Curiosity, adaptability, and the ability to quickly learn new customer, product, and technical domains Deep customer empathy and strong instincts for creating intuitive user experiences Ability to move between product strategy and hands-on execution while effectively navigating competing priorities and ambiguity Strong analytical and problem-solving skills with a track record of using customer research, product data, and business insights to inform decisions Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and may possess a demonstrated history of successfully pivoting or starting over in life and work Location Dependent Information This role is open to candidates and the expected salary range for this role is $133,200- $162,800 + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Privacy Notice for California Job Candidates - Housecall Pro Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools. Any specific metrics, targets, or performance goals referenced in this posting are illustrative only and are subject to change based on evolving business needs.