Production Manager

Key Responsibilities  1. Shipment Plan & Operational Execution  Lead daily FQAP operations to ensure shipment commitments to HDD are achieved safely, accurately, and on time.  Monitor shipment plan, inventory availability, shipment readiness, and operational constraints to identify potential gaps and risks.  Proactively escalate and coordinate recovery actions for any foreseen or actual shipment risks, ensuring appropriate containment and recovery plans are established.  Attend daily manufacturing meetings and present key FQAP performance indicators, including shipment status, inventory readiness, retest support, disposition status, and critical operational issues.  Coordinate cross-functional resources to support urgent shipment requirements and minimize impact to production and customer commitments.  2. On-Hold Inventory & Disposition Management  Drive the end-to-end disposition of On-Hold inventory, working closely with Process Owners, Quality, Engineering, and other stakeholders to ensure timely decisions and closure.  Actively follow up with process owners on aging On-Hold inventory and remove barriers preventing timely disposition.  Drive execution of approved dispositions, including controlled shipment, retest, sorting, rework, return-to-source, and other disposition activities.  Monitor disposition progress and provide escalation where delays may impact inventory health, shipment capability, or business objectives.  Establish effective tracking and follow-up mechanisms to prevent excessive aging of On-Hold inventory.  3. Shippable Inventory & Aging Control  Monitor shippable inventory aging and ensure inventory remains within defined aging requirements and business targets.  Identify aging-risk inventory and drive timely actions with relevant stakeholders to prevent inventory from exceeding established limits.  Review inventory trends and develop appropriate recovery actions for aged or at-risk material.  Ensure effective inventory prioritization to support shipment requirements while maintaining inventory quality and compliance.  4. People & Workforce Management  Lead and manage a team comprising Coordinators, Technicians, and Operators to ensure effective execution of FQAP operations.  Establish workforce capability through structured training, certification, qualification, and competency management.  Ensure employees understand and consistently comply with applicable SOPs, work instructions, quality requirements, safety requirements, and operational controls.  Monitor team performance, identify capability gaps, and drive appropriate training and development actions.  Promote a culture of ownership, discipline, quality awareness, continuous improvement, and operational excellence.  5. Quality Management & IMS Compliance  Ensure FQAP operations maintain compliance with applicable Integrated Management System (IMS) requirements, procedures, standards, and internal controls.  Drive implementation and sustainability of applicable Quality, Environmental, Safety, Business Continuity, and Responsible Business Alliance (RBA) requirements within FQAP.  Ensure operational processes are audit-ready with appropriate documentation, records, controls, and supporting evidence.  Support internal and external audits and drive timely closure of audit findings and improvement opportunities.  Ensure operational practices are aligned with company policies, customer requirements, and applicable regulatory/compliance expectations.  6. Quality Objectives & Performance Management  Own and manage FQAP Quality Objectives, ensuring defined targets are clearly communicated, monitored, and achieved.  Establish appropriate action plans and countermeasures for objectives that are at risk of missing target.  Maintain objective evidence and supporting records demonstrating achievement and sustainability of Quality Objectives.  Review performance trends and drive corrective and preventive actions where required.  Ensure FQAP performance remains aligned with overall site and business quality objectives.  7. Continuous Improvement & Error-Proofing  Identify operational gaps, recurring issues, and process risks and lead continuous improvement initiatives to improve FQAP performance.  Drive error-proofing / mistake-proofing (Poka-Yoke) initiatives to prevent human and process-related errors.  Lead improvement activities related to shipment accuracy, packaging quality, inventory control, operational efficiency, and process reliability.  Utilize data, trend analysis, root-cause analysis, and cross-functional collaboration to develop sustainable solutions.  Promote a continuous improvement culture within the FQAP organization.  8. Technical Coordination  Act as Technical Coordinator for Business Partners, the appointed packaging and cassette collection partners supporting HDD operations in Thailand.  Serve as the primary technical interface between FQAP and Business Partner for packaging and cassette quality requirements.  Ensure OCK Thailand understands and consistently follows established accept/reject criteria, quality specifications, handling requirements, and customer expectations.  Monitor quality performance and address non-conformances or recurring issues through structured follow-up and corrective actions.  Coordinate with relevant stakeholders to resolve technical and quality issues affecting packaging material flow and HDD shipment readiness.  Support continuous improvement initiatives with Business Partner to improve packaging quality and reduce customer-impacting issues.  9. Packaging Quality & Customer Issue Management  Drive and support improvement activities related to loose bag, packaging integrity, cassette condition, and other shipment-related q