Project Operations Specialist

What you'll do Manage the delivery of client implementation projects, ensure clients are prepared to successfully roll out Adyen’s solution Coordinate project activities across a varying portfolio of projects, with guidance (as needed) from more senior Project Operations Managers Work closely with clients’ project and technical teams, as well as internal stakeholders and external partners, to support a smooth rollout Design project planning, scheduling, documentation, and status tracking to keep projects on track Communicate project updates, risks, and milestones to internal teams and clients in a clear and timely manner Develop a working knowledge of Adyen’s products and solutions to provide effective client consultation. Capture and relay client feedback to internal teams to help improve products, processes, and services Support project handovers after go-live by helping document processes and ensure support teams are set up for business-as-usual Contribute ideas to improve internal project delivery processes as the business scales, learning best practices along the way Who you are 1- 5 years of Project Management or Payments Experience Experience in client facing, operational or a technical environment Comfortable working with multiple stakeholders and eager to build confidence leading conversations with guidance from more senior team members Organized and detail-oriented, with the ability to track tasks, timelines, and dependencies across several workstreams A clear communicator who can provide status updates, document decisions, and raise risks or questions when needed Curious and motivated to learn, especially in a fast-paced fintech or technology-driven environment Able to collaborate effectively with a global team and adapt to working across time zones when required Open to travel, both domestically and internationally, as needed for client engagements Our Diversity, Equity and Inclusion Commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This is a hybrid role, three times a week in office (Chicago OR San Francisco).