Quality Control Technician

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are on a journey of continuous growth – now looking for our next star – a passionate Quality Control Technician. This position reports to the Quality Manager and will work in Stuart/Port St Lucie, Florida. About the position As Quality Control Technician of the Stuart/Port St Lucie team, you will be involved in improving customer satisfaction results through resolution of complaints, driving policy, processes, and individual performance improvement through quality audits, reporting and employee development processes. The Quality Technician should be able to communicate ideas well and connect business needs to solutions. Your main responsibilities Assist in providing Quality and EHS documentation as needed according to the ISO frameworkIdentifying and resolving quality and process problems using quality tools such as 8-D, 5-Why, pareto analysis, SPC, capability studies, etc.Identify trends and make recommendations based on data collected for process and product improvementsAdministration of company calibration programAssist Tech Services Department with diagnosing and resolving quality related issues as neededWork alongside personnel in warranty department and assist with processing return and repair products in addition to warranty claimsAssist in support of engineering, purchasing strategies and other activities as requiredAssist production with quality issuesWork with purchasing department and vendors to resolve/improve supplier-quality issuesWork with suppliers and purchasing regarding purchased parts as related to qualityMembership on the Safety CommitteeMaintain ISO certifications, the MRB process, calibration program, and assist to identify and resolve quality, environmental, and health & safety issuesInternal audits of processes and proceduresAdditional responsibilities will include assisting the Tech Service and Sales departments to respond to quality concerns and performing technical analysisOther duties as assigned What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact