Quality Management Lead

Would you like to work in an organization where the work you do is meaningful and will have a direct impact on the lives of millions of people and businesses? Our core business is data and how it can be utilized, to help our customers make intelligent decisions. We are together building a culture where we are described by co-workers as friendly, professional, and caring and where you are encouraged to challenge yourself. We are searching for a dedicated Quality Management Lead to join our team! What will you do? As a member of the Commercial Excellence function, you will be responsible for developing and maintaining our Quality Management System (QMS), strengthening process governance across the organization, and driving continuous improvement initiatives that enhance quality, compliance, efficiency, and customer experience. You will work closely with business leaders and process owners across the organization to ensure that our ways of working are defined, measurable, effective, and consistently followed. Your key responsibilities will include, but are not limited to: - Own, develop, and continuously improve the organization's Quality Management System (QMS), including coordination of internal and external audits and ensuring compliance with relevant standards such as ISO 9001. - Own, define and maintain the organization's process governance framework, including process ownership principles, performance measurement, risk management, and reporting to leadership. - Drive continuous increased productivity and efficiency initiatives by identifying process improvement opportunities, facilitating root-cause analysis and corrective actions, and supporting standardization, simplification, and automation of key business processes. Who are you? To be successful in the role as Quality Management Lead, we believe that you have several years of experience in quality management, process development, operational excellence, governance, or continuous improvement. Experience working with Quality Management Systems (QMS), process frameworks, auditing, risk management, and performance measurement is highly valued. You have solid knowledge of process management methodologies and quality standards, preferably including ISO 9001. Experience in driving cross-functional development initiatives across multiple countries, functions, or business units is considered an advantage. We place great emphasis on personal characteristics and attitudes in our recruitments and are looking for someone who: - Has a structured and analytical way of working. - Is proactive, self-driven, and comfortable taking ownership. - Builds strong relationships and collaborates effectively across functions and countries. - Can influence stakeholders and drive change without formal authority. - Combines a strategic mindset with a hands-on approach to execution. - Is passionate about continuous improvement and creating sustainable ways of working. - Is eager to lean modern ways to maintain quality management system with AI, drive process metric establishment and performance management. Practical information   Type of employment: Full-time, permanent Start date: As agreed Office location: Waterfront building, Klarabergsviadukten 63, Stockholm or Elielinaukio 5, Helsinki And lastly,   why us? We operate in a scalable and digital business with intelligence at the core. We are continuing our exciting journey to become the Nordic knowledge company that powers society with intelligence. Here you will work in an environment with a high development phase where we continuously strive to improve our ways of working and to be innovative in our service development. You would work close to people and businesses with possibilities to make an impact.  We have a hybrid set up for how we work that allows us to combine the benefits from working from our modern, centrally located offices with the benefits from working from other places. We offer a weekly Health Hour dedicated to supporting your wellbeing, and access to Auntie’s digital mental wellbeing support. In addition, we offer incentive programs that reward shared success. Alongside these, we provide a wide range of other