Sales Administration Coordinator

Welcome to HARALD PIHL – where metals meet people, and curiosity meets craftsmanship. We're a family-owned company with over 110 years of history, but our mindset is anything but old-fashioned. Here, professionalism goes hand in hand with warmth, teamwork, and a healthy dose of positive energy. We believe in being curious, solution-oriented, and honest in everything we do – and we're proud of the culture we build together, across borders, roles, and locations. If you enjoy taking responsibility, making things better than they were yesterday, and being part of a company that truly cares about both results and people, you might feel right at home with us. About the role We are looking for a proactive and highly organized Sales Administration Coordinator to join HARALD PIHL and support the continued growth of our business in the French market. This role plays a key part in our customer operations and supply chain activities. Working closely with Sales Managers, Purchasing, Logistics, Warehouse, Quality and Finance, you will help ensure that customer commitments are fulfilled on time and in full. By taking ownership of operational and administrative activities, you will enable our Area Sales Managers to focus on business development, customer relationships, and commercial growth. The role combines customer coordination, supply chain management, logistics follow-up, and operational problem-solving, making it an excellent opportunity for someone who enjoys being at the center of the business and driving activities forward. What you'll do Your responsibilities will include, among others: Managing customer orders from order entry through final delivery Monitoring delivery schedules and proactively managing order progress Coordinating communication regarding deliveries, delays, and corrective actions Managing call-off agreements, blanket orders, and customer inventory programs Coordinating operational activities between Sales, Purchasing, Logistics, Warehouse, Quality and Finance Maintaining accurate data in our ERP systems Building strong operational relationships with customers and suppliers Driving continuous improvements within order management and supply chain processes Ensuring customer commitments are fulfilled on time and in full As our business continues to grow, the role may evolve with additional responsibilities and development opportunities over time. Who we're looking for Required experience & knowledge Experience working in Order Management, Customer Service, Supply Chain, Operations or Commercial Support Experience working in ERP systems Experience managing customer orders, deliveries, and operational follow-up Experience coordinating activities between multiple stakeholders, both internally and externally Experience within Aerospace Strong organizational and administrative skills Fluent French and English, written and spoken Valid driver's licence Nice to have Experience within Defence or other highly regulated industries Experience managing call-off agreements, blanket orders, or consignment inventory Experience within metals, specialty materials, or industrial distribution Education within Supply Chain, Logistics, International Trade, or a related field Personal competencies We believe how you work is just as important as what you know. For this role, we value that you are: Structured – you are organized, detail-oriented and able to manage multiple activities simultaneously Results-oriented – you take ownership and ensure tasks are driven to completion Solution-oriented – you proactively identify challenges and find practical solutions Collaborative – you enjoy working across functions and building strong relationships with colleagues, suppliers, and customers What it's like to work with us At HARALD PIHL, you'll join a company where people genuinely enjoy working together. We combine the stability of a company with more than 110 years of history with the entrepreneurial mindset of a growing international business. You'll be trusted with significant responsibility from day one and encouraged to contribute ideas, improvements, and new ways of working. The French market is an important growth area for us, and you'll have the opportunity to make a real impact while working alongside experienced colleagues in a highly specialized industry. If you enjoy ownership, collaboration, and solving challenges in a fast-moving environment, you'll likely thrive here.