Sales Associate

As a Sales Associate / Treatment Coordinator, you are the key closer in our clinics. You will partner with our Doctors to transform consultations into life-changing orthodontic treatments. Your mission is to articulate our patented technology, present clinical goals, and convert prospects into active patients. From delivering an exceptional in-clinic experience to assisting in medical procedures, you will drive the results that make our patients’ dream smiles a reality. About Impress We believe everyone deserves a smile they’ll love. We are IMPRESS , the largest chain of digital orthodontic clinics in Europe , revolutionizing the invisible orthodontic sector and bringing smiles to people's faces. As the No. 1 Invisalign provider globally , our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing Health Tech companies by Forbes . Born in Barcelona in 2019, we have expanded across 10 countries with more than 110 locations , offering leading care and state-of-the-art technology. 🚀 What we offer - Compensation: Attractive Compensation Package based on experience and expectations. - Incentive plan: Participate in the sales teams' incentive plan to share in our success. - Environment: Modern, beautifully designed clinics with high-end equipment. - Culture: High-energy international team. We thrive on hands-on collaboration, a relentless drive for improvement, and celebrating our global wins. - Benefits: Special discounts & benefits on treatments, aligners, and products. - Growth: Comprehensive training for professional growth. - Career Development: Dynamic, unique, and fast-paced environment with impressive career development opportunities. - Travel Support: We have a travel assistance policy and reimbursement system in place for required visits to other clinic locations. 🎯 How you'll have impact - Sales & Conversion: Achieve a same-day conversion rate of 60% or more and maintain monthly conversion results of 75%. Transform prospects into active patients using leads supplied through our marketing channels. - Clinical Care: Provide direct clinical care to existing patients, including performing independent procedures such as intraoral scans and advanced 3D images with CBCT scanners. - Doctor Assistance: Assist the doctor in all clinical procedures, including the indirect delivery of orthodontic attachments and refinement visits throughout the patient's treatment (1-3 visits over 6-18 months). - Patient Communication: Drive high satisfaction by clearly communicating treatment goals. Lead all pre-sale preparations, confirm appointments, and manage post-appointment follow-ups. - Administrative Precision: Ensure prompt communication with patients and General Dentists. Enter all clinical data timely into patient’s records and update internal channels (GoogleChat) with patient feedback. - Operational Excellence: Provide a seamless hand-off to the treatment planner team and maintain all clinic equipment, including scanners, X-rays, and dental units, ensuring all digital files are exported correctly. 🛠 Requirements - Professional Experience: 3-5 years of total working experience, with 2+ years focused on sales quotas and conversion. - Availability & Location: Must live in the market, be willing to work onsite daily, and manage a flexible schedule (nights, holidays, and weekends). - Mobility: Able to travel between clinics within the market as necessary for operations and patient care. - Physical Demands: Ability to stand for 8 hours, perform twisting movements, lift 45 lbs, and coordinate movement of small instruments. - Communication: Excellent communicator across all channels, leading with empathy, patience, and a positive attitude. - Teamwork & Mindset: