Sales & Booking Generalist, IKEA Älmhult AB

We are looking for an engaged, service-minded and down-to-earth person who enjoys working with people, creating positive customer experiences and making things happen. You understand the importance of great hospitality and know how to combine customer needs with a proactive and commercial mindset. You enjoy building relationships, identifying opportunities and taking initiative to create value for both customers and the business. Experience from hospitality, customer service, sales, events or another customer-focused business will be valuable. You don't need to know everything about our different businesses from day one. What matters most is your curiosity, willingness to learn and ability to create great experiences through every customer interaction. We believe you have: Experience working directly with customers, guests or clients in a service, sales or booking-related environment. Strong communication and collaboration skills, with the ability to build trust, create positive customer relationships and work effectively across different teams and businesses. A proactive approach to sales, with the ability to identify opportunities and turn customer enquiries into bookings. Good organisational skills and the ability to manage multiple tasks and priorities with structure and accuracy. Confidence using digital tools and systems, with the ability to learn new booking and customer management platforms. Ability to take initiative, follow up on opportunities and contribute to a more proactive sales and customer-focused way of working. This is an opportunity to join a team that is shaping how guests discover, book and experience IKEA Älmhult. If you enjoy building relationships, creating great guest experiences and being part of a business that is growing and evolving, we would love to hear from you.   Älmhult is where IKEA began, and where we continue to challenge ourselves to find better ways forward. People from all over the world come here to work, live, visit and experience the destination Älmhult and IKEA. It is a place where ideas become reality, where different perspectives meet and where we work together to create experiences that matter to co-workers, guests and the many people. At IKEA Älmhult AB, around 270 co-workers develop and operate IKEA Museum, IKEA Hotell, restaurants, meeting places and experiences that make Älmhult a destination in its own right. As we continue to grow and develop, we are looking for people who want to be part of the journey. And this is where you come in.  For this role we are recruiting 3 people.    We recruit based on values, competence, potential and diversity, and we welcome applications from people with different backgrounds, experiences and perspectives.  Please no later than 15 November. Apply with your CV only – there is no need to submit a cover letter. Instead, you will have the opportunity to tell us more about your experience through the screening questions in the application system.We encourage you to apply as soon as possible, as interviews may begin before the application deadline.  As we continue to support co-workers through organisational change, internal candidates may be considered alongside external applicants throughout the process. At the same time, we are excited to welcome new perspectives and experiences and look forward to hearing from candidates both within and outside IKEA.  If you have any questions about the role, the recruitment process, or if you require any adjustments during the recruitment process, please contact Recruiter Therese Carlsson at therese.carlsson1@inter.ikea.com or Hiring Manager Sara Schill at saracharlotta.schill@inter.ikea.com. We welcome your application